James Raymund S. in

James Raymund S.

Commander · DISC type D
Global Service Desk Manager / Senior Manager at World Vision
📍 Metro Manila, National Capital Region, Philippines

Professional overview including current role context, leadership scope, domain focus, and career trajectory to help you understand background relevance before outreach.

Key behavioral and communication insights including interaction style, decision-making tendencies, and motivation drivers to tailor messaging and personalize conversations.

Business priorities, areas of interest, and practical outreach recommendations that can improve conversion quality for this professional.

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Experience
15 Years
Current Role
Global Service Desk Manager / Senior Manager
Job Level
Middle
Location
Metro Manila, National Capital Region, Philippines
Personality Overview

How James shows up

Very Quick
Decisive
Impact-Driven

They are not always relationship oriented. They like to move fast and expect the same from others. More than the product, they care about the impact of the product.

Priorities

Topics James cares about

Strategic Priorities
Topic insights and context to help personalize outreach and discovery conversations.
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Career

Work history

8-2025
Global Service Desk Manager / Senior Manager
World Vision
3-2023
Instructor - ITIL Service Management
ActiveLearning Inc.
9-2021 - 8-2025
Product Support Manager / IT Manager
World Vision
7-2019 - 8-2021
Service Manager / IT Service Management Lead
Accenture
4-2016 - 6-2019
Service Delivery Consultant and ITIL Process Governance Lead
Hewlett Packard Enterprise
In the press

Media appearances

Media appearances and press coverage highlighting public visibility and thought leadership.
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Education
1-2021 - 7-2024
Master of Technology Management
University of the Philippines
2006 - 2010
Bachelor's Degree
Asia Pacific College
Social presence
in
Behavioral profile

DISC profile (public)

D

Dominance (D)

Dominance (D) reflects how goal and task oriented a person is, and their ability to accomplish results irrespective of how demanding the circumstances might be. Those scoring high tend to be motivated by winning, competition, and success.

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