James Raymund S. in

James Raymund S.

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Global Service Desk Manager / Senior Manager at World Vision
📍 Metro Manila, National Capital Region, Philippines

Professional overview including current role context, leadership scope, domain focus, and career trajectory to help you understand background relevance before outreach.

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Experience
15 Years
Current Role
Global Service Desk Manager / Senior Manager
Job Level
Middle
Location
Metro Manila, National Capital Region, Philippines
Personality Overview

How James shows up

Communication Style
Decision Approach
Work Preference

Behavioral traits and communication patterns that shape how this person evaluates opportunities, builds trust, and makes decisions in professional settings.

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Priorities

Topics James cares about

Strategic Priorities
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Career

Work history

8-2025
Global Service Desk Manager / Senior Manager
World Vision
3-2023
Instructor - ITIL Service Management
ActiveLearning Inc.
9-2021 - 8-2025
Product Support Manager / IT Manager
World Vision
7-2019 - 8-2021
Service Manager / IT Service Management Lead
Accenture
4-2016 - 6-2019
Service Delivery Consultant and ITIL Process Governance Lead
Hewlett Packard Enterprise
In the press

Media appearances

Media appearances and press coverage highlighting public visibility and thought leadership.
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Education
1-2021 - 7-2024
Master of Technology Management
University of the Philippines
2006 - 2010
Bachelor's Degree
Asia Pacific College
Social presence
in
Behavioral profile

DISC profile (public)

DISC behavioral profile

Dominance, influence, steadiness, and calculativeness scores with guidance on how this person prefers to communicate and decide.

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