Luana Silva serves as a Customer Experience Assistant for Grupo Ser Educacional. A graduate of Faculdade Joaquim Nabuco, she is focused on enhancing her expertise in customer relations, recently earning a certification in Introduction to Customer Success to further her professional development.
Luana is a proponent of continuous learning, holding a personal philosophy that lifes essence is the ability to learn. Her professional interests extend to following major corporations and leveraging professional networking platforms to stay informed.
She believes that a life without learning is a sad one, showcasing her deep commitment to personal and intellectual growth.