Lucas Silva in

Lucas Silva

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Coordenador Nacional de Pós-Vendas – Planejamento de Peças e Venda de Serviços at Midea Carrier
📍 São Paulo, São Paulo, Brazil

Lucas is a strategic leader at Midea Carrier with over 13 years of experience in after-sales, customer experience, and supply chain management. Colleagues describe him as dedicated, committed, and focused on improvement. He has a background in Information Technology from FIAP and was recently recognized globally as Mideas Top Parts Specialist.

While his profile is highly professional, his long-term career in São Paulo, where he also attended university, suggests a strong connection to the city. He is passionate about seeing industrial expansion generate new opportunities for the region and strengthen the local economy.

He traveled to China in 2024 to personally receive the "Top Spare Parts Specialist" award from the Midea Global Summit.

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Experience
16 Years
Current Role
Coordenador Nacional de Pós-Vendas – Planejamento de Peças e Venda de Serviços
Location
São Paulo, São Paulo, Brazil
Personality Overview

How Lucas shows up

Communication Style
Decision Approach
Work Preference

Behavioral traits and communication patterns that shape how this person evaluates opportunities, builds trust, and makes decisions in professional settings.

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Priorities

Topics Lucas cares about

After-Sales Logistics
He specializes in optimizing after-sales supply chains, managing parts planning and inventory efficiency, a skill for which his team received a global award in 2024.
Customer Experience Tech
He focuses on improving the customer journey by implementing new technologies, including digital channels like chatbots and WhatsApp, and has certifications in CX and UX.
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Career

Work history

1-2023 - 11-2025
Coordenador Nacional de Pós-Vendas – Planejamento de Peças e Venda de Serviços
Midea Carrier
7-2014 - 12-2022
Coordenador Nacional de Pós Vendas - Serviços ao Consumidor
Midea Carrier
11-2011 - 7-2014
Coordenador Regional de Pós Vendas - Assistência Técnica
Midea Carrier
9-2010 - 11-2011
Técnico Regional de Pós Vendas
Carrier Corporation
4-2009 - 9-2010
Trainee
Carrier Corporation
In the press

Media appearances

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Education
2019 - 2019
Extensão
Pontifícia Universidade Católica de São Paulo
2-2016 - 12-2018
Tecnologia da Informação
FIAP
Social presence
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Behavioral profile

DISC profile (public)

DISC behavioral profile

Dominance, influence, steadiness, and calculativeness scores with guidance on how this person prefers to communicate and decide.

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