Luciana Monteiro

Critic
DISC Type : C

Coordenador de Pagamentos e Digitalização at Grupo HDI

São Paulo, São Paulo, Brazil

Overview

Luciana Monteiro is a Coordinator of Payments and Digitalization at Grupo HDI, bringing over 21 years of experience in the insurance sector. With an MBA from Anhanguera Educacional, her expertise spans operations management, team leadership, and ensuring efficiency through KPI delivery and administrative controls for payments and contracts.

Outside of her extensive career in insurance, Luciana is deeply committed to lifelong learning and understanding human behavior. She recently started a new degree in Psychopedagogy and has earned a certification in ABA, reflecting a profound interest in personal development and how people learn and interact.

At the age of 43, she decided to pursue a new undergraduate degree in a field completely unrelated to her professional work.

Personality Overview

Negotiator

Information Seeker

ROI Driven

They choose to analyze logically and value facts to emotions.  They are quite likely to negotiate on pricing or other key terms. They don’t appreciate bells and whistles unless backed by data.

Topics They Care About

Human-centric Leadership
Believes that managing people with humanity is the key to achieving results and frequently expresses appreciation for her team's collaboration and support.
Continuous Learning
Demonstrates a passion for personal growth by starting a new degree in Psychopedagogy at age 43, twenty-two years after her first graduation.
Insurance Operations
Has a 21-year career in the insurance market, with experience in claims analysis, operations coordination, and payments management.

Media Appearances

Luciana has no verified media appearances

Work History

1-2025
Coordenador de Pagamentos e Digitalização at Grupo HDI
3-2016
Coordenador de operações at Grupo HDI
9-2015 - 9-2017
Gerente at N&N Restaurante
2-2014 - 3-2016
Analista de Sinistro Massificado at GRUPO SEGURADOR BANCO DO BRASIL E MAPFRE
10-2013 - 1-2014
Analista de Regulação Automóvel at Scandizzo e Leite S/C Ltda. ME

Education

1-2025 - 12-2027
Psicopedagogia from Anhanguera Educacional
6-2021 - 5-2022
Master of Business Administration - MBA from Anhanguera Educacional

More Information

Social Presence :

Prographics :

Exp : 13 Location : São Paulo, São Paulo, Brazil Job Level : N/A Designation : Coordenador de Pagamentos e Digitalização at Grupo HDI
URL has been copied!

Insights For Selling To Luciana

During A Call Or A Meeting

DO's

  • Be ready to answer many clarity-seeking questions and requests for information
  • Tell them what ROI they can expect
  • Be formal and objective, they will appreciate it more

DONT's

  • Don't give superficial answers, they are easily rattled by them
  • Avoid phrases like ‘trust me’, ‘others just love’ etc.
  • Do not use very emotional or colorful language

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Luciana is

  • Proven ROI, pricing and objective proof points are the factors that sway their decision.
  • Will you ever get a clear answer from Luciana

  • They are comfortable saying no if they are convinced that it is the correct decision.

Insights For Deal Planning

    How fast (or slow) will Luciana move?

  • They are neither the fastest nor the slowest decision makers, they are somewhere in the middle.
  • Can Luciana take some risk or not?

  • They can bear some risk if their analysis backs the decision.

You And Luciana

Personality Compatibility


More Profiles

Discover additional public profiles from our index.

Search more profiles

Looking for someone else? Search here for anyone.

Or visit Humantic AI to know more.