Lucica Antohi

Judge
DISC Type : Dc

Customer Service Representative at Pinnacle Group Limited

United Kingdom

Overview

Lucica is an experienced customer service and contract management professional with a background in the healthcare IT sector at companies like Agfa. She holds a Master of Business Management and is described by colleagues as dedicated, hardworking, and a strong team player adept at mastering complex systems.

She is a devoted mother and a passionate advocate for her familys well-being. Much of her personal focus is dedicated to navigating complex medical challenges and seeking out innovative solutions. Her resilience and commitment are central to her personal life.

She is actively fundraising and raising awareness for her young sons fight against a rare and aggressive medical condition.

Personality Overview

Features Driven

Demanding

Generally Skeptic

They like to stay in control of the negotiation or defining of the terms.  They respond better to strong and respectful interactions. They prefer to move quickly, and expect the same from others.

Topics They Care About

Medical Research Advocacy
Actively seeking new treatments and specialists for her son's rare medical condition, using platforms like LinkedIn to raise awareness and connect with the medical community.
Family Resilience
Her public communications show a deep focus on her family's strength and her tireless efforts to support her son through his significant health challenges.
Contract Management
Previously restructured and maintained the UK and Ireland contract database for Agfa Radiology Solutions, ensuring timely renewals and reliable forecasting.

Media Appearances

Lucica has no verified media appearances

Work History

12-2020 - 4-2025
Customer Service Representative at Pinnacle Group Limited
3-2018 - 9-2020
Contract Manager at Agfa Radiology Solutions
1-2016 - 3-2018
CMDB Coordinator at Agfa
9-2014 - 12-2015
Service Desk Analyst at Agfa HealthCare
10-2014 - 12-2014
Security Auditor project at West Bromwich Building Society

Education

11-2021 - 9-2022
Master of business management from University of Northampton
2020 - 2021
Pearson BTEC L5 HND in Business from North East Surrey College of Technology (NESCOT)

More Information

Social Presence :

Prographics :

Exp : 9 Location : United Kingdom Job Level : N/A Designation : Customer Service Representative at Pinnacle Group Limited
URL has been copied!

Insights For Selling To Lucica

During A Call Or A Meeting

DO's

  • Use phrases like ‘it’s your decision’, ‘strategic impact’ etc.
  • Refer to testimonials from well-known industry leaders
  • Help them weigh the risks by sharing objective proof points without becoming too analytical

DONT's

  • Don’t take too much time in sending them information if they ask for any
  • Do not spend too much time focusing on product tech or features
  • Avoid being too verbose

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Lucica is

  • Conviction around the impact matters the most to them, followed by a sense of achievement and ROI.
  • Will you ever get a clear answer from Lucica

  • If they decide not to use your product, they will say no clearly.

Insights For Deal Planning

    How fast (or slow) will Lucica move?

  • If convinced, they can reach decisions quite fast.
  • Can Lucica take some risk or not?

  • They do not shy away from taking risks, but can be quite binary about them.

You And Lucica

Personality Compatibility


More Profiles

Discover additional public profiles from our index.

Search more profiles

Looking for someone else? Search here for anyone.

Or visit Humantic AI to know more.