Lucy Heffer in

Lucy Heffer

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Head of Business Services - BBC at EMCOR UK
📍 London, England, United Kingdom

Lucy is an experienced Head of Finance specializing in multi-site Facilities Management contracts, with a strong track record across the Commercial, Defence, and Healthcare sectors. She has a results-focused approach to leading finance and commercial strategy, holding both an ACMA qualification and a Fellowship at the Chartered Management Institute.

Outside of her corporate roles, Lucy is passionate about community engagement and has directed a UK-wide volunteer organization. She actively organizes and participates in charitable events, including supporting initiatives for the elderly through Re-engage and advocating for organizations like Mencap. She also holds a certificate in Mental Health Awareness.

She was selected to share her professional insights as part of the AICPAs "Future of Finance" interview series.

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Experience
22 Years
Current Role
Head of Business Services - BBC
Job Level
Mid-senior
Location
London, England, United Kingdom
Personality Overview

How Lucy shows up

Communication Style
Decision Approach
Work Preference

Behavioral traits and communication patterns that shape how this person evaluates opportunities, builds trust, and makes decisions in professional settings.

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Priorities

Topics Lucy cares about

Future of Finance
Was a featured guest in the AICPA's "Future of Finance" interview series, discussing the evolution of the finance function into a strategic partner.
Community Volunteering
Has directed a volunteer organization and actively arranges charitable events, showing a deep commitment to giving back to the community.
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Career

Work history

4-2025
Head of Business Services - BBC
EMCOR UK
12-2020 - 6-2025
Head of Finance and Commercial - BBC
Mitie
4-2018 - 11-2020
Head of Finance and Commercial - BBC
Interserve
3-2017 - 3-2018
Head Of Finance - BBC
Interserve
5-2008 - 3-2017
Commercial Finance Manager
Sodexo
In the press

Media appearances

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Education
9-2022 - 12-2023
Fellowship
Chartered Management Institute
2005 - 2007
ACMA
The Chartered Institute of Management Accountants
Social presence
in
Behavioral profile

DISC profile (public)

DISC behavioral profile

Dominance, influence, steadiness, and calculativeness scores with guidance on how this person prefers to communicate and decide.

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