Luis Eduardo Doná

Critic
DISC Type : C

Coordenador de Relacionamento com Clientes e consumidores at JBS

São Paulo, Brazil

Overview

As Customer and Consumer Relations Coordinator at JBS, Luis Eduardo leverages an extensive career within the company, progressing from quality control to his current leadership role. He holds an MBA from Fundação Getulio Vargas and is recognized for his strong relationship-building skills and results-oriented approach.

His professional interests extend to major global corporations in finance and consumer goods, such as Goldman Sachs and Nestlé. He actively supports his companys brand, Friboi, in public forums and expresses great pride in his teams collaborative efforts and achievements.

Luis is a certified Green Belt in process improvement and also has specialized training in the Sensory Analysis of Food.

Personality Overview

ROI Driven

Critic

Precise

They are quite likely to negotiate on pricing or other key terms.  They don’t appreciate bells and whistles unless backed by data. They choose to analyze logically and value facts to emotions.

Topics They Care About

Customer Centricity
His current role and a recent company convention he highlighted both center on maintaining a strong focus on the customer experience.
Food Quality & Safety
His career at JBS began in quality control, giving him deep expertise in quality assurance, management, and food technology standards.
Process Improvement
He is a certified Green Belt, which indicates a strong background and interest in methodologies for improving business processes and efficiency.

Media Appearances

Luis has no verified media appearances

Work History

3-2015
Coordenador de Relacionamento com Clientes e consumidores at JBS
3-2010 - 3-2015
Analista de atendimento a clientes Mercado Externo at JBS
7-2009 - 3-2010
Supervisor do GQ - fábrica de conservas/extrato de carne at JBS
3-2008 - 7-2009
Consultor interno at JBS
11-2003 - 5-2008
Inspetor de Controle de Qualidade at JBS

Education

2018 - 2020
Master of Business Administration - MBA from FGV - Fundação Getulio Vargas
3-2022 - 3-2024
Mestrado from Universidade Estadual Paulista Júlio de Mesquita Filho

More Information

Social Presence :

Prographics :

Exp : 22 Location : São Paulo, Brazil Job Level : N/A Designation : Coordenador de Relacionamento com Clientes e consumidores at JBS
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Insights For Selling To Luis Eduardo

During A Call Or A Meeting

DO's

  • Be ready to answer many clarity-seeking questions and requests for information
  • Leverage facts and figures wherever possible; use percentages, numbers etc.
  • If you can, show them industry reports or analyst comments instead of sharing anecdotal stories

DONT's

  • Don’t try too hard to build a relationship with them
  • Make extra effort to not seem pushy or confrontational
  • Don’t try to give too many examples of other users, they like to make their own decisions

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Luis Eduardo is

  • Proven ROI, pricing and objective proof points are the factors that sway their decision.
  • Will you ever get a clear answer from Luis Eduardo

  • They are comfortable saying no if they are convinced that it is the correct decision.

Insights For Deal Planning

    How fast (or slow) will Luis Eduardo move?

  • They are neither the fastest nor the slowest decision makers, they are somewhere in the middle.
  • Can Luis Eduardo take some risk or not?

  • They can bear some risk if their analysis backs the decision.

You And Luis Eduardo

Personality Compatibility


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