Luis Felipe R.

Critic
DISC Type : C

Director of Technology at Ticketmaster Brasil

São Paulo, Brazil

Overview

Luis Felipe R. is the Director of Technology at Ticketmaster Brasil, leading IT transformation and event technology delivery across Latin America. His expertise spans cloud adoption, large-scale projects, and managing mission-critical infrastructure for major concerts and sporting events. He holds certifications in Microsoft Azure and Security fundamentals.

His passion for live events extends beyond his professional role, as shown by his personal reflections on the evolution of concert tickets over the years. He values how technology has transformed the fan experience, making it more secure and seamless, and is focused on strengthening workplace culture within his global organization.

He once compared a treasured, beat-up Oasis paper ticket from 2009 to a secure digital one for 2025, illustrating 16 years of technological change in the industry.

Personality Overview

Objective Thinker

Precise

Negotiator

They don’t appreciate bells and whistles unless backed by data.  They like to do things independently and don’t look for support from others. They choose to analyze logically and value facts to emotions.

Topics They Care About

Cloud Transformation
He has a background in cloud advisory at KPMG and holds certifications in Microsoft Azure and has taken courses in AWS architecture.
Live Event Tech
His role involves overseeing mission-critical technology for the largest concerts, festivals, and sporting events in Latin America.
Evolving Fan Experience
His personal posts reflect on the shift from paper to digital tickets, aligning with his professional goal of seamlessly connecting fans to events.

Media Appearances

Luis has no verified media appearances

Work History

4-2025
Director of Technology at Ticketmaster Brasil
7-2024 - 3-2025
Senior Technology Manager at Ticketmaster Brasil
5-2023 - 7-2024
Technology Manager at Ticketmaster Brasil
12-2022 - 5-2023
Solutions Architect at Meta
5-2022 - 12-2022
Advisory Manager at KPMG Brazil

Education

2023 - 2023
Executive Program from StartSe
2014 - 2014
Master of Business Administration (MBA) from University of Tampa

More Information

Social Presence :

Prographics :

Exp : 16 Location : São Paulo, Brazil Job Level : Mid-senior Designation : Director of Technology at Ticketmaster Brasil
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Insights For Selling To Luis Felipe

During A Call Or A Meeting

DO's

  • Leverage facts and figures wherever possible; use percentages, numbers etc.
  • Be ready for penetrating questions and critical examination of your pitch
  • Be formal and objective, they will appreciate it more

DONT's

  • Don’t rush them till they have clearly gotten all the necessary information
  • Don’t try to give too many examples of other users, they like to make their own decisions
  • Do not use very emotional or colorful language

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Luis Felipe is

  • Proven ROI, pricing and objective proof points are the factors that sway their decision.
  • Will you ever get a clear answer from Luis Felipe

  • They are comfortable saying no if they are convinced that it is the correct decision.

Insights For Deal Planning

    How fast (or slow) will Luis Felipe move?

  • They are neither the fastest nor the slowest decision makers, they are somewhere in the middle.
  • Can Luis Felipe take some risk or not?

  • They can bear some risk if their analysis backs the decision.

You And Luis Felipe

Personality Compatibility


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