Luis Fernando is the Deputy Director of Customer Care and Experience at Quálitas Compañía de Seguros, leveraging extensive experience from roles at Afirme Seguros and AXA. A graduate of Tecnológico de Monterrey, his work centers on optimizing claims management and enhancing the customer journey.
He demonstrates a passion for mentorship and developing industry talent, which is evident from his past role as a founding director of an advisory firm. He consistently emphasizes team collaboration and recognizing the outstanding performance of his colleagues in public forums.
Unique fact: He was a founding partner of Numen Asesores SC, a firm dedicated to developing successful entrepreneurs in the insurance sector.
Read the full overview →Behavioral traits and communication patterns that shape how this person evaluates opportunities, builds trust, and makes decisions in professional settings.
Dominance, influence, steadiness, and calculativeness scores with guidance on how this person prefers to communicate and decide.
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