Luiz DALTON Gomes Junior

Sharpshooter
DISC Type : CD

Head de Governança e Performance de Experiência do Cliente, Operações e Tecnologia at CNP Seguradora

São Paulo, São Paulo, Brazil

Overview

Luiz Dalton is a senior executive with over 29 years of experience in IT and Operations governance, currently serving as Head of Governance and Performance at CNP Seguradora. He holds an MBA from Northwesterns Kellogg School of Management and is described by colleagues as assertive, committed, and an excellent storyteller.

Outside of his corporate career, Luiz took a dedicated break to focus on his familys well-being. He also ventured into entrepreneurship as a co-founder of a Bullguer restaurant, reflecting a personal passion for the food industry and business management.

Unique fact: This senior IT and finance executive co-founded and ran a smash burger restaurant.

Personality Overview

Precise But Practical

Rigorous & Demanding

ROI Driven

They do not care very much about building rapport or relationships.  They respond well to strong and respectful communication. They like to stay in control of the negotiation or defining of the terms.

Topics They Care About

IT Financial Planning
Has extensive experience managing large CAPEX and OPEX budgets for technology and operations at major companies like CNP Seguradora and Dasa.
Operational Governance
His career is centered on implementing governance and performance frameworks like COBIT and ITIL to manage risk, compliance, and auditing.
Vendor Management
Focuses on optimizing supplier relationships and performance, a key responsibility in his roles managing Vendor Management Offices (VMO).

Media Appearances

Luiz has no verified media appearances

Work History

3-2026
Head de Governança e Performance de Experiência do Cliente, Operações e Tecnologia at CNP Seguradora
1-2025 - 4-2026
Head de Governança e Performance de Tecnologia - CNP | Seguros, Capitalização, Consórcio e Odonto at CNP Seguradora
4-2024 - 12-2024
Health and well-being at Career Break
1-2021 - 3-2024
Head de Governança de TI - Dasa | Diagnósticos, Hospitais e Cuidados Integrados at Dasa
12-2019 - 12-2020
Empreendedor at Bullguer

Education

2014 - 2014
Master of Business Administration (M.B.A.) from Northwestern University - Kellogg School of Management
2012 - 2014
Master of Business Administration - MBA from Fundação Dom Cabral

More Information

Social Presence :

Prographics :

Exp : 30 Location : São Paulo, São Paulo, Brazil Job Level : N/A Designation : Head de Governança e Performance de Experiência do Cliente, Operações e Tecnologia at CNP Seguradora
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Insights For Selling To Luiz DALTON

During A Call Or A Meeting

DO's

  • Objectively showcase the impact that your product creates
  • Make sure that you circle back fast on any action items, it wins their trust
  • Refer to testimonials from well-known industry leaders

DONT's

  • Do not hesitate from asking counter questions, just avoid challenging their authority
  • Do not back off when challenged, respond with a confident, objective answer instead
  • Don't try too hard to forge relationships with them

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Luiz DALTON is

  • Confidence in impact is paramount to them, followed by a sense of achievement and ROI.
  • Will you ever get a clear answer from Luiz DALTON

  • If they decide not to go ahead, they will say no without hesitation.

Insights For Deal Planning

    How fast (or slow) will Luiz DALTON move?

  • If convinced, they can reach decisions quite fast.
  • Can Luiz DALTON take some risk or not?

  • They do not shy away from taking risks, but can be quite binary about them.

You And Luiz DALTON

Personality Compatibility


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