Luiza Spencer, SPHR

Observer
DISC Type : ic

HR Manager at RSM US LLP

Kansas City, Missouri, United States

Overview

Luiza is an HR Manager at RSM US LLP with over 10 years of experience in strategic human resources, talent management, and organizational development. She excels in coaching leaders and employees, driving high performance, and developing career paths. Luiza holds an MA from UMN Carlson School of Management.

Outside of her professional life, Luiza is interested in continuous learning and applying new ideas, as well as leading change initiatives. Her educational background includes degrees from the University of Minnesota.

Unique fact: Luiza is a Certified Facilitator in Meyers Briggs, leveraging this skill in talent management and employee development.

Personality Overview

Example Seeker

Curious

Value Driven

They often ask many questions and rely heavily on information and documentation.  They can sound friendly and charming but can quickly change gears to become inquisitive and probing. They are generally strong communicators and are not easy to convince.

Topics They Care About

Talent Management
Luiza's career at RSM US LLP and Hallmark Cards consistently involved leading and enhancing talent management processes, career development, and performance management.
Organizational Development
She drives organizational development activities, assists work-teams in achieving high performance, and focuses on succession planning efforts within her role.
Employee Engagement
Luiza has experience in building employee morale, managing new hire onboarding, and enhancing performance management to build a culture of accountability.

Media Appearances

Luiza has no verified media appearances

Work History

12-2015
HR Manager at RSM US LLP
6-2014 - 11-2015
HR Specialist - Talent Management at Hallmark Cards
6-2013 - 6-2014
HR Specialist - Benefits at Hallmark Cards
5-2012 - 8-2012
Human Resource Intern at Hallmark Cards
9-2010 - 4-2011
Staffing Coordinator at Masterson Personnel

Education

2011 - 2013
MA from UMN Carlson School of Management
2005 - 2009
BS from University of Minnesota

More Information

Social Presence :

Prographics :

Exp : 15 Location : Kansas City, Missouri, United States Job Level : Middle Designation : HR Manager at RSM US LLP
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Insights For Selling To Luiza

During A Call Or A Meeting

DO's

  • Invite them for a social do but don’t rely solely on the relationship
  • Ask them questions to understand their needs better while staying affable
  • Persuade objectively how your product will help them achieve their goals

DONT's

  • Don’t rely excessively on your relationship with them to win the deal
  • Don’t be too objective but make sure to pad your storytelling with data points
  • Don’t brush off any concerns, take all questions seriously

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Luiza is

  • Clear proof of product value matters to them, followed by others' testimonials and rapport.
  • Will you ever get a clear answer from Luiza

  • They are practical yet friendly, don’t expect a clear no very often.

Insights For Deal Planning

    How fast (or slow) will Luiza move?

  • They like to analyze well and then make their decisions.
  • Can Luiza take some risk or not?

  • They systematically evaluate all decisions and are unlikely to take many risks.

You And Luiza

Personality Compatibility


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