Luke Cummings is a Customer Service Team Manager at FortisBC, focused on building high-performing teams and enhancing the customer experience through process improvement. He has grown within the company from a representative to his current leadership role and holds an Occupational and Environmental Health Certificate.
Based on his background, Luke appears passionate about aviation and travel, holding a degree in Tourism and Travel Services Management. His interests also extend to major technology companies like Apple and Microsoft, as well as the airline industry, specifically following companies like WestJet.
Unique fact: Luke holds a professional Aeronautical Radio License.
Read the full overview →They can sound friendly and charming but can quickly change gears to become inquisitive and probing. They often ask many questions and rely heavily on information and documentation. They are generally strong communicators and are not easy to convince.
Influence (I) reflects the degree to which a person prefers to work by influencing or persuading others. Those scoring high tend to be people oriented, motivated by social recognition and building relationships.
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