Luke Parnham

Go-getter
DISC Type : d

Director, Transformation Office at State Farm ®

Peoria Metropolitan Area, United States

Overview

Luke Parnham is a dynamic leader at State Farm, currently serving as the Director of Strategy & Transformation. He specializes in driving large-scale organizational change, strategy execution, and enhancing both customer and employee experiences. He holds multiple certifications, including a Prosci Change Management certification.

Outside of his professional pursuits, Luke values work-life balance and is a family-oriented individual who enjoys spending time outdoors with his family.

Luke was recognized with the "30 Under 30: Next Generation Leadership Award" for his influence in the HR and L&D sector.

Personality Overview

Decisive

Fast-Paced

Direct & Candid

They respond well to confident salespeople.  They focus on objectivity in a pitch and pay little attention to bells and whistles. They care equally about the product and its potential impact.

Topics They Care About

Organizational Transformation
Leads the Transformation Office at State Farm, focusing on designing and implementing processes to achieve strategic goals and realize enterprise-wide change.
Employee Experience
Previously led a team dedicated to re-imagining the employee experience, focusing on improving culture, leadership, and the work environment through human-centered design.
Change Management
As a Prosci Certified Change Practitioner, he focuses on embedding change management into project methodologies to ensure successful adoption and execution.

Media Appearances

Luke has no verified media appearances

Work History

4-2019
Director, Transformation Office at State Farm ®
1-2018 - 2-2021
Director, Change & Employee Experience at State Farm ®
7-2016 - 7-2018
Customer Experience Insights Sr. Manager at State Farm ®
3-2007 - 4-2008
Project and Program Management Consultant at TEKsystems
3-2005 - 3-2007
Strategic Portfolio Manager at Caterpillar/AliPro

Education

Bachelor of Arts - BA from Trinity International University

More Information

Social Presence :

Prographics :

Exp : 13 Location : Peoria Metropolitan Area, United States Job Level : Mid-senior Designation : Director, Transformation Office at State Farm ®
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Insights For Selling To Luke

During A Call Or A Meeting

DO's

  • Make sure that they have the necessary authority, they could present false stature sometimes
  • Get to the point quickly instead of spending too much time on pleasantries
  • Stress on the business value that your product offers

DONT's

  • Don’t try to be an alpha salesperson, give them equal space
  • Refrain from asking too many questions
  • Avoid long winding pitches, stay objective

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Luke is

  • Confidence in the product plays an important role, followed by powerful testimonials.
  • Will you ever get a clear answer from Luke

  • They might hesitate a little, but they will say no if they are not convinced.

Insights For Deal Planning

    How fast (or slow) will Luke move?

  • They are neither the fastest decision makers nor the slowest.
  • Can Luke take some risk or not?

  • Once they have analyzed the pros and cons, they can take some risks.

You And Luke

Personality Compatibility


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