Luke Walton

Examiner
DISC Type : sc

Strategic Account Manager at Drawboard

Brunswick East, Victoria, Australia

Overview

A Strategic Account Manager at Drawboard with extensive SaaS experience, Luke Walton specializes in enterprise and mid-market growth. He focuses on fostering strong customer relationships, driving value, and streamlining operations. He previously honed his account planning skills as a Key Account Manager at Framework and holds a Graduate Certificate from RMIT Online.

Outside of his professional life, Luke has a keen interest in American football and follows the National Football League (NFL).

Unique fact: He is passionate about creating powerful digital paper workflows that retain an intuitive, analogue feel for users.

Personality Overview

Unexpressive

Tough To Convince

Process Oriented

They are heavily focused on quality and prefer doing things the right way, even if it takes time.  They tend to have clarity about their needs and constraints, and are unlikely to over-promise. Being observant comes to them naturally.

Topics They Care About

AEC Design Tech
His activity shows a focus on helping Architecture, Engineering, and Construction (AEC) teams run faster and clearer design reviews using digital tools.
Customer Value Growth
His role centers on delivering value-driven solutions that align with customer goals and improve client satisfaction.
Digital Workflows
He is focused on enabling teams to create powerful digital paper workflows and streamline their operations with platforms like Drawboard.

Media Appearances

Luke has no verified media appearances

Work History

2-2022
Strategic Account Manager at Drawboard
5-2021 - 3-2022
Key Account Manager at Framework
5-2021 - 2-2022
Operations Manager at Cardo Constructions
7-2019 - 5-2021
Business Development Manager at Framework
11-2016 - 6-2019
Sales Executive - Commercial/Retail at Dexion Asia Pacific

Education

1-2026 - 8-2026
Graduate Certificate from RMIT Online
1-2002 - 12-2007
High School Diploma from St Helena Secondary College

More Information

Social Presence :

Prographics :

Exp : 15 Location : Brunswick East, Victoria, Australia Job Level : Middle Designation : Strategic Account Manager at Drawboard
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Insights For Selling To Luke

During A Call Or A Meeting

DO's

  • Ask them which other stakeholders would be important for this purchase decision
  • First of all, focus on building their confidence by sharing examples, case studies etc.
  • Spend time addressing concerns around risk and change, they will have them even if they don't express them

DONT's

  • Don't rely on relationship building even if they act pleasantly
  • Avoid getting into storytelling mode, especially when they ask specific questions
  • Don't be very accepting if that is your natural style, stay firm

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Luke is

  • Low-risk, adoption by others are very important to them, followed by confidence in ROI.
  • Will you ever get a clear answer from Luke

  • They don’t say no often, they push out the decisions or keep going around in circles.

Insights For Deal Planning

    How fast (or slow) will Luke move?

  • They do not like to rush and therefore can be quite slow in their decision-making.
  • Can Luke take some risk or not?

  • They have little risk-appetite and prefer to take measured decisions.

You And Luke

Personality Compatibility


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