Lynda Davis, Ph.D. in

Lynda Davis, Ph.D.

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Chief Veteran Experience Officer and Acting Executive Director Center for Women Veterans at U.S. Department of Veterans Affairs
📍 Washington DC-Baltimore Area, United States

Dr. Lynda Davis is the Chief Veteran Experience Officer at the U. S. Department of Veterans Affairs, where she champions customer-centric programs for veterans, their families, caregivers, and survivors. A former Army Signal Officer with a Ph. D. from the University of Southern California, she is described by colleagues as creative and collaborative.

Her professional mission is deeply intertwined with her personal passion for serving the military community. She founded the Military and Veteran Caregiver Network at the Red Cross, was Executive VP at Tragedy Assistance Program for Survivors (TAPS), and is an advocate for sharing stories to spark hope.

As the mother of a veteran herself, she was named a CARE 100 Honoree in 2020, recognizing her as one of the most influential people in care.

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Experience
11 Years
Current Role
Chief Veteran Experience Officer and Acting Executive Director Center for Women Veterans
Job Level
Leadership
Location
Washington DC-Baltimore Area, United States
Personality Overview

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Communication Style
Decision Approach
Work Preference

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Priorities

Topics Lynda cares about

Veteran Customer Experience
As the VA's CXO, she leads the implementation of data, tools, and technology to improve services and build trust among veterans, their families, caregivers, and survivors.
Caregiver Support
She founded the Red Cross's Military and Veteran Caregiver Network and champions support for "Hidden Heroes, " the caregivers of wounded or ill service members and veterans.
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Career

Work history

1-2025
Chief Veteran Experience Officer and Acting Executive Director Center for Women Veterans
U.S. Department of Veterans Affairs
2-2021 - 12-2024
Customer Experience CEO
The Carleton Group
2-2017 - 1-2021
CXO - Chief, Veterans Experience Officer
U.S. Department of Veterans Affairs
5-2014 - 1-2017
Founder and Executive Director
Military and Veteran Caregiver Network - Red Cross
9-2013 - 1-2017
Executive Vice President
Tragedy Assistance Program for Survivors
In the press

Media appearances

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Education
Doctor of Philosophy (Ph.D.) & Masters of Public Administration (MPA)
University of Southern California
Master of Arts (M.A.)
California State University, Northridge
Social presence
in
Behavioral profile

DISC profile (public)

DISC behavioral profile

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