Maddie Lucey

Wildcard
DISC Type : csi

Senior Account Manager, London at Deliveroo

United Kingdom

Overview

Maddie Lucey is a Senior Account Manager at Deliveroo, where she manages B2B restaurant partnerships in London. She has a background in executive search, previously recruiting leaders for major technology companies at Heidrick & Struggles. She holds a Bachelor of Science in Psychology from the University of Bristol.

Outside of her professional role, Maddie is a certified Level 2 Ski Instructor, indicating a strong passion for the sport. Her career choices, moving from a global technology practice to a leading consumer tech company like Deliveroo, suggest a deep interest in technology and innovation.

Unique fact: Maddie is a qualified Level 2 Ski Instructor.

Personality Overview

Curious But Skeptical

Friendly But Slow

Requires Proof

They are unlikely to ever become strong champions even when the conversations are going well; you should focus on cultivating other champions  They typically tend to be late adopters even when they seem friendly and excited about what you have to sell They are often friendly and nice, but can sometimes suprise you with their piercing questions

Topics They Care About

B2B Partnerships
Her current role at Deliveroo is focused on managing and growing partnerships with restaurants across the Core London region.
Consumer Technology
She moved from executive search to Deliveroo, which she describes as one of the most "exciting and innovative consumer tech companies out there. "
Team Development
Actively shares hiring opportunities for her team and celebrates promotions, indicating an investment in building a strong team.

Media Appearances

Maddie has no verified media appearances

Work History

3-2025
Senior Account Manager, London at Deliveroo
10-2023 - 3-2025
Account Manager, London at Deliveroo
1-2023 - 10-2023
Senior Associate, Global Technology & Services at Heidrick & Struggles
1-2021 - 1-2023
Associate, Global Technology & Services at Heidrick & Struggles
9-2019 - 1-2021
Analyst, Global Technology & Services at Heidrick & Struggles

Education

2014 - 2017
Psychology (BSc) from University of Bristol

More Information

Social Presence :

Prographics :

Exp : 6 Location : United Kingdom Job Level : Middle Designation : Senior Account Manager, London at Deliveroo
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Insights For Selling To Maddie

During A Call Or A Meeting

DO's

  • Use phrases like ‘clear proof that’, ‘data shows’ etc.
  • Be prepared for a lot of questions, answer them objectively
  • Ask them questions to understand their needs better while staying affable

DONT's

  • Avoid phrases like ‘trust me’, ‘you will just love it’ etc.
  • Don't ask them to move fast, let them take their time and digest all the information
  • Avoid winging it with them particularly, answer a question only if you know the answer well

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Maddie is

  • Clear proof of product value matters to them, followed by others' testimonials and rapport.
  • Will you ever get a clear answer from Maddie

  • They are likely to give you a clear answer without taking you around in circles. However, if you share a good relationship, they might not be so forthcoming.

Insights For Deal Planning

    How fast (or slow) will Maddie move?

  • They like to perform full analysis and can take time to make any decision.
  • Can Maddie take some risk or not?

  • They weigh all decisions systematically and are unlikely to take many risks.

You And Maddie

Personality Compatibility


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