Mahendra Dhillon

Captain
DISC Type : DS

Chief Digital & Artificial Intelligence Officer at MOAR Advisory

India

Overview

Mahendra is a global C-level technology executive focused on AI-driven digital transformation in financial services and retail. He specializes in modernizing legacy systems and building data-driven organizations. Recognized as a Top 100 CIO in the UAE, he is also a Certified Artificial Intelligence Officer.

Colleagues consistently describe him not just as a technical expert, but as a "remarkable human being, " "true leader, " and "mentor" who inspires and motivates his teams to achieve exceptional results.

He believes Open Finance isnt just a trend but a fundamental redesign of the entire financial industry.

Personality Overview

Planner & Achiever

Output-Driven

Long-Term Thinker

They are very professional in their approach and can weigh multiple perspectives together.  They might take some time to make their mind up but once they do, they don't change it easily. Reading between the lines and seeing beyond your words comes naturally to them.

Topics They Care About

Digital Banking Transformation
He has spearheaded major digital transformation programs, focusing on modernizing core banking, payments, and cybersecurity at institutions like the National Bank of Fujairah.
AI & Data Analytics
A certified AI officer who has won awards for his work, he specializes in executing enterprise-wide AI strategies to unlock business value and accelerate decision-making.
Open Finance
He views Open Finance as a complete redesign of the financial industry, drawing on his direct experience with its evolution across Asia, North America, and the UAE.

Media Appearances

Mahendra has no verified media appearances

Work History

1-2026
Chief Digital & Artificial Intelligence Officer at MOAR Advisory
6-2023 - 8-2025
Chief Operations & Technology Officer at National Bank of Fujairah (NBF)
10-2021 - 6-2023
Group Chief Information Officer at Hudson's Bay
6-2021 - 10-2021
Global Chief Technology Officer & CISO at The Nationwide Group
5-2020 - 6-2021
Chief Technology Officer (CTO) at The Nationwide Group

Education

3-2025 - 11-2025
Masters from Singapore Management University
2003 - 2004
Master of Business Administration (M.B.A.) from University of Management and Technology

More Information

Social Presence :

Prographics :

Exp : 30 Location : India Job Level : Leadership Designation : Chief Digital & Artificial Intelligence Officer at MOAR Advisory
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Insights For Selling To Mahendra

During A Call Or A Meeting

DO's

  • You can spend time on BANT (or other qualification methodology) but keep it to the point
  • Come across as a trustworthy professional and be respectful, they usually know their game
  • During followups, use phone or text if needed, they should be fine

DONT's

  • Don't go over them unless you are left with no other option
  • Don't shy away from asking hard questions, but be extra polite
  • Avoid putting conscious effort into relationship-building

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Mahendra is

  • Strong proof of impact and their conviction will matter the most, but they wouldn't want to act unilaterally either
  • Will you ever get a clear answer from Mahendra

  • They will say no if they are not convinced but you will have to prompt them.

Insights For Deal Planning

    How fast (or slow) will Mahendra move?

  • They will want to understand things well but can move fast once they have a clear picture.
  • Can Mahendra take some risk or not?

  • They have good risk tolerance but are likely to think it through once or twice.

You And Mahendra

Personality Compatibility


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