Malcolm Dsouza

Critic
DISC Type : C

Head - Human Resources at Edwards Lifesciences (I) Private Limited

Mumbai, Maharashtra, India

Overview

Malcolm Dsouza is a global HR leader with over 27 years of experience, currently serving as the Head of Human Resources at Edwards Lifesciences. He holds an MBA and an Independent Director License, with a proven record of aligning HR strategy with business transformation, enhancing profitability, and building high-performance cultures across diverse regions.

Outside of his direct HR responsibilities, Malcolm shows a keen interest in the psychology of leadership, including the role of neuroscience in management. He follows stories of resilient brand-building and how clear focus and a strong culture can drive business success. He is also interested in rethinking traditional employee rewards and recognition systems.

Unique fact: He is known for transforming mid-tech sales teams into high-performing, high-tech champions through behavior-led training and design thinking.

Personality Overview

Objective Thinker

ROI Driven

Negotiator

They prefer to analyze logically and value objective facts over emotions.  They like to take decisions independently and do not seek others' support often. It is very likely that they will negotiate pricing or other important terms.

Topics They Care About

Employee Upskilling
He implemented a comprehensive learning playbook at Edwards Lifesciences, resulting in approximately 2, 600 hours of employee training during the pandemic.
HR Digitization
He has a track record of driving the adoption of digital HR platforms, including Workday, to improve HR operations and efficiency.
Neuroscience in Leadership
He shares content on how understanding brain science, such as the SCARF model, can be a key skill for leaders in high-performance workplaces.

Media Appearances

Malcolm has no verified media appearances

Work History

5-2008
Head - Human Resources at Edwards Lifesciences (I) Private Limited
2007 - 2008
Head - Human Resource at RKHS
2003 - 2007
Manager - Human Resource at Sodexo

Education

2012 - 2012
Business Managers Development Program from Singapore Management University
6-1995 - 7-1997
Master of Business Administration - MBA from Newport University

More Information

Social Presence :

Prographics :

Exp : 23 Location : Mumbai, Maharashtra, India Job Level : N/A Designation : Head - Human Resources at Edwards Lifesciences (I) Private Limited
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Insights For Selling To Malcolm

During A Call Or A Meeting

DO's

  • Be ready for penetrating questions and critical examination of your pitch
  • Leverage facts and figures wherever possible; use percentages, numbers etc.
  • Use phrases like ‘expect X% improvement’, ‘data clearly shows’ etc.

DONT's

  • Don’t rush them till they have clearly gotten all the necessary information
  • Make extra effort to not seem pushy or confrontational
  • Avoid phrases like ‘trust me’, ‘others just love’ etc.

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Malcolm is

  • Proof of ROI, low pricing and objective proof points are the important factors for them.
  • Will you ever get a clear answer from Malcolm

  • They do not mind saying no if they believe that it is the right decision.

Insights For Deal Planning

    How fast (or slow) will Malcolm move?

  • Their decision-making is neither very fast nor very slow, they are somewhere in between.
  • Can Malcolm take some risk or not?

  • They can take risks if their analysis shows that it would be worth it.

You And Malcolm

Personality Compatibility


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