Malika Karimova

Wildcard
DISC Type : csi

Enterprise Account Manager at Dojo - a Paymentsense company

Slough, England, United Kingdom

Overview

Malika is an experienced Enterprise Account Manager specializing in the financial services industry. With a background in customer loyalty and retention at Dojo, she focuses on building strong client relationships. She holds a Bachelors degree from the University of Reading and has also worked as a VIP Account Manager.

Outside of her professional life, Malika is a supportive family person, publicly celebrating her husbands achievements. She is also committed to self-improvement, having recently completed a course on the habits of high performers, showcasing her dedication to personal and professional growth.

She recently finished the course “The Six Morning Habits of High Performers”.

Personality Overview

ROI Driven

Curious But Skeptical

Requires Proof

They typically tend to be late adopters even when they seem friendly and excited about what you have to sell  They are unlikely to ever become strong champions even when the conversations are going well; you should focus on cultivating other champions They are often friendly and nice, but can sometimes suprise you with their piercing questions

Topics They Care About

Customer Retention
Her experience as a Retention Specialist and in Customer Loyalty roles at Dojo indicates a strong focus on maintaining and nurturing client relationships.
Account Management
This is her core function and title across multiple roles in the financial services and technology sectors, demonstrating deep expertise in managing client accounts.
Personal Development
She completed and shared her certification in "The Six Morning Habits of High Performers, " showing a clear interest in self-improvement and effectiveness.

Media Appearances

Malika has no verified media appearances

Work History

5-2021 - 3-2025
Enterprise Account Manager at Dojo - a Paymentsense company
4-2019 - 4-2021
Customer Loyalty/ Renewals at Dojo - a Paymentsense company
11-2016 - 4-2019
Retention Specialist at Dojo - a Paymentsense company
6-2015 - 9-2016
Account Manager at Ever Adventure
2-2014 - 4-2015
VIP Account Manager at Win Technologies

Education

2010 - 2013
Bachelor's degree from University of Reading

More Information

Social Presence :

Prographics :

Exp : 10 Location : Slough, England, United Kingdom Job Level : N/A Designation : Enterprise Account Manager at Dojo - a Paymentsense company
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Insights For Selling To Malika

During A Call Or A Meeting

DO's

  • Build rapport, it will come handy to handle hard questions later
  • Focus on immediate action-items rather than the larger goals
  • Use phrases like ‘clear proof that’, ‘data shows’ etc.

DONT's

  • Avoid winging it with them particularly, answer a question only if you know the answer well
  • Don’t overhype the product/pitch, keep it measured
  • Avoid phrases like ‘trust me’, ‘you will just love it’ etc.

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Malika is

  • Clear proof of product value matters to them, followed by others' testimonials and rapport.
  • Will you ever get a clear answer from Malika

  • They are likely to give you a clear answer without taking you around in circles. However, if you share a good relationship, they might not be so forthcoming.

Insights For Deal Planning

    How fast (or slow) will Malika move?

  • They like to perform full analysis and can take time to make any decision.
  • Can Malika take some risk or not?

  • They weigh all decisions systematically and are unlikely to take many risks.

You And Malika

Personality Compatibility


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