Mallani Bala Supar Maniam

Enthusiast
DISC Type : i

Loan Processor at ACOM CONSUMER FINANCE CORPORATION

WP. Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia

Overview

Mallani is a customer-centric professional with a background in loan processing, crisis management, and customer relations. She leverages excellent communication and problem-solving skills to enhance the customer experience. She is currently pursuing a Bachelor of Education at UNITAR Education Group, complementing her practical experience.

Outside of work, Mallani is dedicated to her personal and academic growth, highlighted by her recent enrollment in a B. Ed. program. This demonstrates a strong commitment to continuous learning and self-development, showing an interest in building skills beyond her immediate professional field.

Unique fact: While actively working in the consumer finance industry, she is also pursuing a degree in Education.

Personality Overview

Consensus Focused

Amiable & Agreeable

Story Driven

Unlike D or C types, they are convinced more by stories and testimonials.  They are more about building relationships than just cutting deals. They are generally friendly, so be careful when relying on their word.

Topics They Care About

Customer Experience
Her career is built on customer-facing roles, including service, advisory, and crisis management, focused on ensuring client satisfaction.
Continuing Education
She has proudly shared her recent start of a Bachelor of Education degree, indicating a strong value placed on personal and academic growth.
Credit Management
Her experience as a Loan Processor and in a Customer Credit Management department highlights her professional focus on finance and credit.

Media Appearances

Mallani has no verified media appearances

Work History

6-2025
Loan Processor at ACOM CONSUMER FINANCE CORPORATION
4-2024 - 2-2025
Crisis Management at TDCX
11-2022 - 11-2023
Junior Executive,Customer Advisory Department at SK Magic Malaysia-HQ
10-2021 - 10-2022
Customer Service Representative at Webhelp
9-2020 - 9-2021
Agency Clerk at Uniquefin Sdn Bhd

Education

5-2024 - 10-2027
Bachelor of Education - BEd from UNITAR Education Group
2015 - 2020
High School Diploma from SEGi University & Colleges

More Information

Social Presence :

Prographics :

Exp : 4 Location : WP. Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia Job Level : N/A Designation : Loan Processor at ACOM CONSUMER FINANCE CORPORATION
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Insights For Selling To Mallani

During A Call Or A Meeting

DO's

  • Speak from experience about success that the product has seen with other customers
  • Refer to interesting customer testimonials and stress on great customer experience
  • Ask them how their day is going or exchange some other pleasantries

DONT's

  • Don’t be excessively objective, be like a storyteller with them
  • Don’t push them for a direct ‘no’, take lack of ‘yes’ as ‘no’ after some time
  • Don’t be too formal with them, they trust informality more

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Mallani is

  • Relationships and rapport matter to them, but so does the value of the product.
  • Will you ever get a clear answer from Mallani

  • They will hardly ever say a direct no.

Insights For Deal Planning

    How fast (or slow) will Mallani move?

  • Even when they are constantly engaged, they do not reach decisions quickly.
  • Can Mallani take some risk or not?

  • If it seems really necessary, they can take small risks.

You And Mallani

Personality Compatibility


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