Laila Najihah

Enthusiast
DISC Type : i

Officer at Acom (M) Sdn.Bhd

Batu Pahat, Johore, Malaysia

Overview

Laila Najihah is a detail-oriented officer at Acom (M) Sdn. Bhd, specializing in client application processing and compliance. A graduate of Universiti Sains Malaysia with a BA in English for Professionals, she has developed skills in identity verification and fraud detection.

She has a background in volunteering with her universitys International Mobility & Collaboration Centre. This experience highlights her skills in intercultural communication and graphic design, showing a passion for connecting with people from diverse backgrounds and creative expression.

She has hands-on experience utilizing Wise AI for client identity verification, blending her communication background with modern financial technology.

Personality Overview

Amiable & Agreeable

Consensus Focused

Story Driven

Unlike D or C types, they are convinced more by stories and testimonials.  They tend to be agreeable by nature, so take their promises with a pinch of salt.
 They prefer to build relationships rather than staying totally transactional.

Topics They Care About

Client Compliance
Her role involved processing client applications and ensuring all documentation met company and regulatory standards at Acom (M) Sdn. Bhd.
Fraud Prevention
A key responsibility in her officer role was to detect, flag, and escalate potential fraud cases, indicating a focus on financial security.
Intercultural Communication
Explicitly listed as a skill from her volunteer work at the International Mobility & Collaboration Centre, showing an interest in cross-cultural engagement.

Media Appearances

Laila has no verified media appearances

Work History

6-2024
Officer at Acom (M) Sdn.Bhd
6-2022
Student Volunteer at International Mobility & Collaboration Centre (IMCC) USM

Education

2020 - 2023
Bachelor of Arts - BA from Universiti Sains Malaysia

More Information

Social Presence :

Prographics :

Exp : 3 Location : Batu Pahat, Johore, Malaysia Job Level : N/A Designation : Officer at Acom (M) Sdn.Bhd
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Insights For Selling To Laila

During A Call Or A Meeting

DO's

  • Ask them how their day is going or exchange some other pleasantries
  • Give them the opportunity to lead the conversation where possible
  • Refer to interesting customer testimonials and stress on great customer experience

DONT's

  • Don’t push them for a direct ‘no’, take lack of ‘yes’ as ‘no’ after some time
  • Don’t be excessively objective, be like a storyteller with them
  • Don’t ask too many questions in one go, weave them into the flow

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Laila is

  • Relationship and rapport are valuable for them, but so is proven product value.
  • Will you ever get a clear answer from Laila

  • They are unlikely to say no directly.

Insights For Deal Planning

    How fast (or slow) will Laila move?

  • They are not very fast decision makers, even while they continue to stay engaged.
  • Can Laila take some risk or not?

  • They can take some low-probability risks if needed.

You And Laila

Personality Compatibility


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