Manish Shukla in

Manish Shukla

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Head of Generative AI Platform at NatWest Group
📍 Bengaluru, Karnataka, India

Manish Shukla is the Director of AI & Agentic AI Platforms at NatWest Group, specializing in multi-cloud (AWS/Azure/GCP) Generative AI, MLOps, and model governance. A Certified ScrumMaster, colleagues describe him as a tenacious, collaborative, and idea-driven leader with a knack for delivering complex, high-stakes technology projects.

Outside of his professional work, Manish shows a keen interest in social impact, particularly initiatives that support people with disabilities. He also enjoys traveling, reading, and contemplating the philosophical intersections of artificial intelligence and human knowledge, as reflected in his personal posts and interests.

He was deeply moved by a visit to MITTI Café, an organization run by adults with special needs, which he found impactful and inspiring.

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Experience
18 Years
Current Role
Head of Generative AI Platform
Job Level
Mid-senior
Location
Bengaluru, Karnataka, India
Personality Overview

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Communication Style
Decision Approach
Work Preference

Behavioral traits and communication patterns that shape how this person evaluates opportunities, builds trust, and makes decisions in professional settings.

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Priorities

Topics Manish cares about

Agentic AI Systems
His current role is focused on Agentic AI platforms. He has also appeared on panels and authored research papers on evaluating and benchmarking these advanced AI systems.
AI Governance & Ethics
His professional focus includes model governance and responsible AI initiatives. He publicly discusses building strong technical guardrails for AI in high-stakes industries like finance.
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Career

Work history

5-2021
Head of Generative AI Platform
NatWest Group
3-2017 - 5-2021
Delivery Manager
British Telecom
1-2015 - 2017
Program Manager
BT
10-2014 - 1-2015
Release Manager
Microsoft
4-2013 - 9-2014
Release Manager
Nokia
In the press

Media appearances

AI can enhance decision‑making, but the source of truth still matters – interview with Manish Shukla, Head of Generative AI Platform, NatWest Group. Featured in CNBC‑TV18 (Facebook video)
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Education
2003 - 2007
Bachelor of Technology (B.Tech.)
Motivational Pathway
2002 - 2003
Education details unavailable
Saint Michael Convent School
Social presence
in
Behavioral profile

DISC profile (public)

DISC behavioral profile

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