Manish Shukla

Sharpshooter
DISC Type : CD

Head of Generative AI Platform at NatWest Group

Bengaluru, Karnataka, India

Overview

Manish Shukla is the Director of AI & Agentic AI Platforms at NatWest Group, specializing in multi-cloud (AWS/Azure/GCP) Generative AI, MLOps, and model governance. A Certified ScrumMaster, colleagues describe him as a tenacious, collaborative, and idea-driven leader with a knack for delivering complex, high-stakes technology projects.

Outside of his professional work, Manish shows a keen interest in social impact, particularly initiatives that support people with disabilities. He also enjoys traveling, reading, and contemplating the philosophical intersections of artificial intelligence and human knowledge, as reflected in his personal posts and interests.

He was deeply moved by a visit to MITTI Café, an organization run by adults with special needs, which he found impactful and inspiring.

Personality Overview

Rigorous & Demanding

Precise But Practical

Fast But Analytical

They take a lot of pride in personal achievements.  They respond well to strong and respectful communication. They like to move fast and expect the same from others.

Topics They Care About

Agentic AI Systems
His current role is focused on Agentic AI platforms. He has also appeared on panels and authored research papers on evaluating and benchmarking these advanced AI systems.
AI Governance & Ethics
His professional focus includes model governance and responsible AI initiatives. He publicly discusses building strong technical guardrails for AI in high-stakes industries like finance.
Enterprise AI Transformation
He is involved in scaling generative AI to drive enterprise-level transformation and has a background in migrating and transforming legacy systems in previous roles.

Media Appearances

AI can enhance decision‑making, but the source of truth still matters – interview with Manish Shukla, Head of Generative AI Platform, NatWest Group. Featured in CNBC‑TV18 (Facebook video)

See Now

Work History

5-2021
Head of Generative AI Platform at NatWest Group
3-2017 - 5-2021
Delivery Manager at British Telecom
1-2015 - 2017
Program Manager at BT
10-2014 - 1-2015
Release Manager at Microsoft
4-2013 - 9-2014
Release Manager at Nokia

Education

2003 - 2007
Bachelor of Technology (B.Tech.) from Motivational Pathway
2002 - 2003
Education details unavailable from Saint Michael Convent School

More Information

Social Presence :

Prographics :

Exp : 18 Location : Bengaluru, Karnataka, India Job Level : Mid-senior Designation : Head of Generative AI Platform at NatWest Group
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Insights For Selling To Manish

During A Call Or A Meeting

DO's

  • Make sure that you circle back fast on any action items, it wins their trust
  • Use phrases like ‘it’s your decision’, ‘strategic impact’ etc.
  • Hold your ground without indulging in one-upmanship

DONT's

  • Do not spend too much time focusing on product tech or features
  • Don’t be in a rush to invite them for a social meet and greet
  • Don't try too hard to forge relationships with them

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Manish is

  • Confidence in impact is paramount to them, followed by a sense of achievement and ROI.
  • Will you ever get a clear answer from Manish

  • If they decide not to go ahead, they will say no without hesitation.

Insights For Deal Planning

    How fast (or slow) will Manish move?

  • They can reach decisions fairly quickly if they are convinced.
  • Can Manish take some risk or not?

  • They don’t mind risks but can be quite binary about them.

You And Manish

Personality Compatibility


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