Mansi Miglani Basu in

Mansi Miglani Basu

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Customer Success Manager at PeopleStrong
📍 Gurugram, Haryana, India

As a Customer Success Manager at PeopleStrong, Mansi Miglani Basu leverages over seven years of experience to support enterprise clients. A graduate of Shri Ram College of Commerce and XIM Bhubaneswar, she specializes in SaaS solutions, focusing on enhancing customer satisfaction and retention through customized technology.

Outside of her core role, Mansi is passionate about emerging technologies and enjoys sharing her knowledge with younger generations. She recently had a delightful experience presenting on the Metaverse to students, highlighting her interest in mentorship and technological trends that are shaping the future.

Unique fact: Mansi is a public speaker who has presented on the topic of the Metaverse at the Panipat Institute of Engineering and Technology.

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Experience
8 Years
Current Role
Customer Success Manager
Job Level
Middle
Location
Gurugram, Haryana, India
Personality Overview

How Mansi shows up

Communication Style
Decision Approach
Work Preference

Behavioral traits and communication patterns that shape how this person evaluates opportunities, builds trust, and makes decisions in professional settings.

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Priorities

Topics Mansi cares about

Customer Retention
Her professional headline and role are explicitly centered on driving customer satisfaction and long-term retention for enterprise clients in the SaaS space.
Enterprise SaaS
She identifies as a SaaS specialist, focused on empowering enterprises by streamlining their operations and improving efficiencies through technology solutions.
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Career

Work history

11-2022
Customer Success Manager
PeopleStrong
5-2007 - 2-2011
Relationship Manager
HDFC Bank
9-2002 - 12-2003
Associate
GE Capital
In the press

Media appearances

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Education
3-2005 - 3-2007
Postgraduate Degree
Xavier Institute of Management(XIM Bhubaneswar)
5-1999 - 5-2002
Bcom(hons)
Shri Ram College of Commerce (SRCC)
Social presence
in
Behavioral profile

DISC profile (public)

DISC behavioral profile

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