Manuel Arriete

Observer
DISC Type : ic

Representante del servicio de atención al cliente at Federada Salud

Argentina

Overview

Manuel is a customer service representative at Federada Salud with extensive experience in client support and conflict resolution using tools like Salesforce. He holds a degree in Social Communication from the Universidad Nacional de Rosario and is a certified Community Manager, showcasing his diverse communication skills.

Focused on continuous development, Manuel is currently preparing for the Cambridge B2 English exam. His background includes a technical degree in Sports Journalism, which points to a strong personal interest in sports and media. He values constant learning for both professional and personal growth.

He uniquely combines a career in customer care with a formal education in sports journalism.

Personality Overview

Example Seeker

Assertive

Value Driven

They can sound friendly and charming but can quickly change gears to become inquisitive and probing.  They are generally good communicators and can be hard to convince. They often ask many questions and rely heavily on information and documentation.

Topics They Care About

Customer Experience
His career is dedicated to customer-facing roles, focusing on resolving complaints and managing administrative processes for clients at companies like Federada Salud and Avalian.
Sports Journalism
He holds a formal technical degree in Sports Journalism, indicating a deep passion and educated perspective on the sports media industry.
Digital Communication
Certified as a Community Manager, he has professional experience managing social media, creating content, and handling public relations for a municipal organization.

Media Appearances

Manuel has no verified media appearances

Work History

5-2021
Representante del servicio de atención al cliente at Federada Salud
5-2019 - 5-2021
Representante del servicio de atención al cliente at Avalian
6-2018 - 12-2019
Comunicaciones y relaciones públicas at La Ciudad de los Niños - Municipalidad de Rosario
6-2017 - 6-2018
Centro de atención telefónica at Aguas Santafesinas SA
11-2016 - 4-2017
Centro de atención telefónica at URG Urgencias

Education

2012 - 2018
Licenciatura en Comunicación Social from Universidad Nacional de Rosario
2011 - 2013
Técnico Superior en Periodismo Deportivo from TEA

More Information

Social Presence :

Prographics :

Exp : 8 Location : Argentina Job Level : N/A Designation : Representante del servicio de atención al cliente at Federada Salud
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Insights For Selling To Manuel

During A Call Or A Meeting

DO's

  • Focus on immediate action-items rather than the larger goals
  • Help them understand the risk aspect fully while inspiring confidence
  • Ask them questions to understand their needs better while staying affable

DONT's

  • Don’t rely excessively on your relationship with them to win the deal
  • Avoid making offhand commitments
  • Don’t brush off any concerns, take all questions seriously

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Manuel is

  • Clear proof of product value matters to them, followed by others' testimonials and rapport.
  • Will you ever get a clear answer from Manuel

  • They are practical and friendly, don't expect a clear-cut response often.

Insights For Deal Planning

    How fast (or slow) will Manuel move?

  • They like to perform full analysis and can take time to make any decision.
  • Can Manuel take some risk or not?

  • They systematically evaluate all decisions and are unlikely to take many risks.

You And Manuel

Personality Compatibility


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