Manuel is a global leader with over 20 years of experience building and scaling high-performing brand, marketing, and customer experience (CX) teams at companies like Dell, AmEx, and woom bikes USA. He holds certifications from Wharton and Johns Hopkins. Colleagues describe him as a highly talented, motivated, and genuine marketing expert.
As a native German speaker, Manuel is passionate about customer-centric initiatives and process optimization. His interests appear to include social causes like gender equality and pop culture, as evidenced by his support for womens rights and lighthearted references to Star Wars. He values motivation and human-centric leadership.
Unique fact: Manuel served as a judge for the 2020 Customer Contact Week (CCW) Excellence Awards.
Read the full overview →They combine a unique set of diverse traits where they are fast and friendly but can slow down to be thorough when needed They have the unique ability to win both love and respect from their team (or outsiders) If they are convinced, they can become very strong champions for your product
Dominance (D) reflects how goal and task oriented a person is, and their ability to accomplish results irrespective of how demanding the circumstances might be. Those scoring high tend to be motivated by winning, competition, and success.
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