Manuel Christoffel in

Manuel Christoffel

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Head of Marketing & CX at Rhinory
📍 Austin, Texas Metropolitan Area, United States

Manuel is a global leader with over 20 years of experience building and scaling high-performing brand, marketing, and customer experience (CX) teams at companies like Dell, AmEx, and woom bikes USA. He holds certifications from Wharton and Johns Hopkins. Colleagues describe him as a highly talented, motivated, and genuine marketing expert.

As a native German speaker, Manuel is passionate about customer-centric initiatives and process optimization. His interests appear to include social causes like gender equality and pop culture, as evidenced by his support for womens rights and lighthearted references to Star Wars. He values motivation and human-centric leadership.

Unique fact: Manuel served as a judge for the 2020 Customer Contact Week (CCW) Excellence Awards.

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Experience
10 Years
Current Role
Head of Marketing & CX
Job Level
Mid-senior
Location
Austin, Texas Metropolitan Area, United States
Personality Overview

How Manuel shows up

Communication Style
Decision Approach
Work Preference

Behavioral traits and communication patterns that shape how this person evaluates opportunities, builds trust, and makes decisions in professional settings.

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Priorities

Topics Manuel cares about

Customer Experience
His career is centered around optimizing the customer experience, holding roles like Head of CX and interim Chief Customer Officer. It's described as his true passion.
Lifecycle Marketing
He has designed and executed highly successful retention and lifecycle marketing campaigns, demonstrating a focus on long-term customer value.
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Career

Work history

1-2021
Head of Marketing & CX
Rhinory
12-2020 - 2-2022
Member Of The Board Of Advisors
WonderDads
4-2020 - 11-2021
Head of Global Marketing / Success & CX
MegaDev GmbH
1-2019 - 3-2020
Head of Marketing & interim Chief Customer Officer
woom bikes USA
8-2015 - 12-2018
Founder & Principal Consultant
Working Strategies, LLC
In the press

Media appearances

No media yetWe could not find public media appearances for this person.
Education
2018 - 2018
Online
The Wharton School
2020 - 2020
Online
The Johns Hopkins University
Social presence
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Behavioral profile

DISC profile (public)

DISC behavioral profile

Dominance, influence, steadiness, and calculativeness scores with guidance on how this person prefers to communicate and decide.

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