Manuel Christoffel in

Manuel Christoffel

Pioneer · DISC type Dis
Head of Marketing & CX at Rhinory
📍 Austin, Texas Metropolitan Area, United States

Manuel is a global leader with over 20 years of experience building and scaling high-performing brand, marketing, and customer experience (CX) teams at companies like Dell, AmEx, and woom bikes USA. He holds certifications from Wharton and Johns Hopkins. Colleagues describe him as a highly talented, motivated, and genuine marketing expert.

As a native German speaker, Manuel is passionate about customer-centric initiatives and process optimization. His interests appear to include social causes like gender equality and pop culture, as evidenced by his support for womens rights and lighthearted references to Star Wars. He values motivation and human-centric leadership.

Unique fact: Manuel served as a judge for the 2020 Customer Contact Week (CCW) Excellence Awards.

Read the full overview →
Experience
10 Years
Current Role
Head of Marketing & CX
Job Level
Mid-senior
Location
Austin, Texas Metropolitan Area, United States
Personality Overview

How Manuel shows up

Decisive But Friendly
Dynamic But Sincere
Friendly But Fast

They combine a unique set of diverse traits where they are fast and friendly but can slow down to be thorough when needed They have the unique ability to win both love and respect from their team (or outsiders) If they are convinced, they can become very strong champions for your product

Priorities

Topics Manuel cares about

Customer Experience
His career is centered around optimizing the customer experience, holding roles like Head of CX and interim Chief Customer Officer. It's described as his true passion.
Lifecycle Marketing
He has designed and executed highly successful retention and lifecycle marketing campaigns, demonstrating a focus on long-term customer value.
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Career

Work history

1-2021
Head of Marketing & CX
Rhinory
12-2020 - 2-2022
Member Of The Board Of Advisors
WonderDads
4-2020 - 11-2021
Head of Global Marketing / Success & CX
MegaDev GmbH
1-2019 - 3-2020
Head of Marketing & interim Chief Customer Officer
woom bikes USA
8-2015 - 12-2018
Founder & Principal Consultant
Working Strategies, LLC
In the press

Media appearances

No media yetWe could not find public media appearances for this person.
Education
2018 - 2018
Online
The Wharton School
2020 - 2020
Online
The Johns Hopkins University
Social presence
in
Behavioral profile

DISC profile (public)

D

Dominance (D)

Dominance (D) reflects how goal and task oriented a person is, and their ability to accomplish results irrespective of how demanding the circumstances might be. Those scoring high tend to be motivated by winning, competition, and success.

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