María Elisa Acero
Login to view DISC.María Elisa Acero is the Chief Experience Officer at Virtual Latinos, where she leads external operations, including customer success, community engagement, and learning. A Certified Customer Experience Specialist, she holds a degree in Public Relations from Universidad de Palermo. Colleagues describe her as committed, organized, and enthusiastic, with a knack for strategy and driving impactful experiences.
Originally from Colombia, María is a proud mom who began her career in journalism and events, focusing on storytelling and building meaningful connections. This foundation in communication continues to shape her human-centric approach to customer experience and team leadership. She is passionate about professional development and engages with various industry communities.
She co-authored the "CX Job Seekers Guide, " a publication for the Customer Experience Professionals Association (CXPA) to help professionals find new opportunities.
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