María Eugenia Foti

Observer
DISC Type : ic

Responsable del Canal Directo LATAM at Universal Assistance

Greater Buenos Aires, Argentina

Overview

María Eugenia Foti is the Head of the LATAM Direct Channel at Universal Assistance, with over 20 years of experience in the insurance market. A graduate of the University of Buenos Aires, she specializes in sales leadership and customer experience. People who have worked with her describe her as an exceptional, methodical, and analytical leader.

A unique aspect of her career is her experience in building entire departments from the ground up, having created and developed the direct sales and customer service sector at a previous company.

Personality Overview

Value Driven

Curious

Example Seeker

They often ask many questions and rely heavily on information and documentation.  They are generally strong communicators and are not easy to convince. They can sound friendly and charming but can quickly change gears to become inquisitive and probing.

Topics They Care About

Customer Experience Strategy
She is passionate about providing exceptional customer experiences and has designed and implemented strategies for client loyalty, retention, and satisfaction in previous roles.
LATAM Sales Leadership
In her current role, she supervises sales policies across Latin America to ensure company objectives are met, drawing on extensive experience leading sales teams.
Client Relationship Management
Focuses on designing strategies to develop long-lasting relationships with key organizers and brokers, managing the entire client lifecycle from first contact.

Media Appearances

María has no verified media appearances

Work History

4-2025
Responsable del Canal Directo LATAM at Universal Assistance
8-2024 - 12-2024
Ejecutiva Comercial Premium at Providencia Seguros
6-2019 - 7-2024
Gerenta de Experiencia al cliente/Ejecutiva de cuenta premium Responsable del SAA frente al DOAA at Boston Seguros
1-2017 - 6-2019
Jefa de equipo de vta directa y de atención al cliente. Seguros. Redes sociales. at Boston Seguros
1-2014 - 6-2017
Jefa de supervisores de Vta Directa. Retención y de Atención al cliente. Seguros. Redes sociales. at Santander Argentina

Education

3-1998 - 12-2002
Licenciada en administración from University of Buenos Aires
3-2014 - 12-2016
Posgrado en Finanzas from UADE Business School

More Information

Social Presence :

Prographics :

Exp : 24 Location : Greater Buenos Aires, Argentina Job Level : N/A Designation : Responsable del Canal Directo LATAM at Universal Assistance
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Insights For Selling To María Eugenia

During A Call Or A Meeting

DO's

  • Build rapport, it will come handy to handle hard questions later
  • Be prepared for a lot of questions, answer them objectively
  • Help them understand the risk aspect fully while inspiring confidence

DONT's

  • Don’t brush off any concerns, take all questions seriously
  • Avoid making offhand commitments
  • Don’t rely excessively on your relationship with them to win the deal

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with María Eugenia is

  • Clear proof of product value matters to them, followed by others' testimonials and rapport.
  • Will you ever get a clear answer from María Eugenia

  • They are practical yet friendly, don’t expect a clear no very often.

Insights For Deal Planning

    How fast (or slow) will María Eugenia move?

  • They like to analyze well and then make their decisions.
  • Can María Eugenia take some risk or not?

  • They systematically evaluate all decisions and are unlikely to take many risks.

You And María Eugenia

Personality Compatibility


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