Marc McDiarmid

Inquirer
DISC Type : cd

ERP Specialist at Snooze

Greater Melbourne Area, Australia

Overview

Marc McDiarmid is an ERP Specialist with over a decade of IT experience, focusing on hardware and software support for the retail sector. Currently at Snooze, he previously consulted at Pronto Software, leading implementation projects. He holds a Graduate Certificate from Deakin University and is described by peers as approachable with a strong work ethic.

Outside of his technical roles, Marc identifies as a people person with great communication skills who enjoys collaborative work. His interest in creative media is highlighted by a certificate from the Academy of Interactive Entertainment and his affinity for gaming companies like Nintendo and Ubisoft.

Unique fact: He has extensive hands-on experience rolling out new Point of Sale systems across Australia and New Zealand for major retailers.

Personality Overview

Hard To Convince

Upfront

ROI Conscious

They don’t always try to control the conversation but neither do they like yielding it fully.  They care equally about the product and its potential impact. They respond well to confident salespeople.

Topics They Care About

ERP Implementation
His career is centered around providing support and direction to customers during new ERP implementations and daily operations.
Retail IT Systems
He has a specialized background in supporting and implementing systems for retailers, particularly with Point of Sale rollouts at companies like Spotlight and Snooze.
Customer Communication
He emphasizes being a 'people person' with great communication skills, a key part of his consultant and support roles.

Media Appearances

Marc has no verified media appearances

Work History

11-2022
ERP Specialist at Snooze
5-2019 - 11-2022
Professional Services Consultant at Pronto Software
12-2010 - 5-2019
Support Consultant at Pronto Software
3-2010 - 8-2010
POS implementation at Guest Hire
Desktop Support at Spotlight

Education

2017 - 2018
Graduate Certificate from Deakin University
2013 - 2013
Certificate II in Creative Media from Academy of Interactive Entertainment

More Information

Social Presence :

Prographics :

Exp : 15 Location : Greater Melbourne Area, Australia Job Level : Junior Designation : ERP Specialist at Snooze
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Insights For Selling To Marc

During A Call Or A Meeting

DO's

  • Stress on the business value that your product offers
  • Make sure that you you respond to any queries from them quickly
  • Tell them that you are there to help them create visible impact within their organization

DONT's

  • Don’t expect them to change their mind quickly if they say no once
  • Don’t try to be an alpha salesperson, give them equal space
  • Do not give up if they are not convinced, try again with a different approach

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Marc is

  • Conviction in the product matters to them, followed by proof points and strong testimonials.
  • Will you ever get a clear answer from Marc

  • They may not be very forthcoming, but they will say no if needed.

Insights For Deal Planning

    How fast (or slow) will Marc move?

  • They are neither the fastest decision makers nor the slowest.
  • Can Marc take some risk or not?

  • They can take risks but after weighing up the pros and cons.

You And Marc

Personality Compatibility


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