Marc O'Brien

Observer
DISC Type : ic

QA/IT Director at Access Language Services Inc.

Bedford, Nova Scotia, Canada

Overview

Marc OBrien is a QA/IT Director with over 23 years of experience in software testing and quality assurance across the financial, defense, and healthcare sectors. A Senior Member of the American Society for Quality, he holds BSc and BA degrees from Dalhousie University and is recognized by colleagues as a reliable and professional subject matter expert.

He is a published author in the software testing field, with articles on topics such as data loading and storing expected results.

Personality Overview

Value Driven

Assertive

Example Seeker

They are generally strong communicators and are not easy to convince.  They can sound friendly and charming but can quickly change gears to become inquisitive and probing. They ask a lot of questions and rely heavily on information and collaterals.

Topics They Care About

Quality Management
As a Certified Manager of Quality/Organizational Excellence (CMQ/OE), he has a deep-seated focus on maintaining high-level quality standards and processes at a director level.
Test Automation Strategy
With a history as a Test Automation Lead, he has expertise in implementing and managing a wide array of automation tools like Selenium, Cucumber, and TestComplete.
Software Quality Engineering
His Certified Software Quality Engineer (CSQE) credential underscores his technical proficiency in ensuring software reliability and performance throughout the product lifecycle.

Media Appearances

Marc O'Brien – Faculty & Advisory Board Member (Access Language Services Inc.). Featured in Full Sail University

See Now

Work History

1-2019 - 3-2024
QA/IT Director at Access Language Services Inc.
3-2016 - 3-2017
Test Automation Lead at Garvin Allen Solutions Limited
11-2014 - 3-2016
Senior Quality Assurance Engineer at Knowledge Vault Inc.
6-2012 - 11-2014
Test Automation Lead at Salesforce Radian6
9-2010 - 6-2012
Senior Consultant at Technology Group Atlantic

Education

BSc from Dalhousie University
BA from Dalhousie University

More Information

Social Presence :

Prographics :

Exp : 11 Location : Bedford, Nova Scotia, Canada Job Level : N/A Designation : QA/IT Director at Access Language Services Inc.
URL has been copied!

Insights For Selling To Marc

During A Call Or A Meeting

DO's

  • Use phrases like ‘clear proof that’, ‘data shows’ etc.
  • Focus on immediate action-items rather than the larger goals
  • Help them realize that there is no personal risk in making this decision

DONT's

  • Don’t try to rush them into a decision, provide all necessary information first
  • Don’t brush off any concerns, take all questions seriously
  • Avoid making offhand commitments

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Marc is

  • Proven value, strong testimonials are important for them, rapport can impact decisions a little.
  • Will you ever get a clear answer from Marc

  • They are practical yet friendly, don’t expect a clear no very often.

Insights For Deal Planning

    How fast (or slow) will Marc move?

  • They like to analyze well and can take their time to reach any decisions.
  • Can Marc take some risk or not?

  • They weigh all decisions systematically and are unlikely to take many risks.

You And Marc

Personality Compatibility


Other Access Language Services Inc. Employees

Explore more public profiles from related professionals at the same organization.

More Profiles

Discover additional public profiles from our index.

Search more profiles

Looking for someone else? Search here for anyone.

Or visit Humantic AI to know more.