Marcelo Jatubá

Questioner
DISC Type : c

Diretor de operações at SISCOM

Santo André, São Paulo, Brazil

Overview

Marcelo Jatubá is the Chief Operating Officer at SISCOM, leveraging 25 years of extensive experience in the debt collection industry. He is focused on driving key business results, including revenue and EBITDA, and holds a postgraduate degree from ESPM Escola Superior de Propaganda e Marketing.

He appears to be a leader who is highly invested in his teams success and corporate culture, publicly celebrating collective wins and company milestones. He champions corporate well-being initiatives within his organization, emphasizing a positive and healthy work environment.

He recently celebrated his 10-year anniversary at SISCOM, having progressed from an Operational Manager to his current role as COO.

Personality Overview

Price-Sensitive

Value Seeker

Systematic

They are more likely than others to negotiate on pricing and terms.  They generally do not appreciate an overfriendly approach and prefer to stay to-the-point. They prefer to fully evaluate every situation.

Topics They Care About

Operational Excellence
As COO with 25 years in collections, he manages operations, planning, and MIS with a focus on results like revenue, contribution margin, and EBITDA.
Team Recognition
He publicly celebrates his team's achievements, such as winning the "Campeões Itaú 2024" award, showing he values collective success and motivation.
Corporate Well-being
He champions his company's "Onda Azul" (Blue Wave) initiative, promoting the concept of "companies that heal" and fostering a positive work environment.

Media Appearances

Marcelo has no verified media appearances

Work History

8-2015
Diretor de operações at SISCOM
8-2014 - 7-2015
Gerente de Operações de Cobrança at System Interact
7-2012 - 1-2014
Gerente Geral de Operações at Way Back Serviços de Cobrança Ltda
9-2011 - 7-2012
Gerente de Cobrança at Credigy
2-2009 - 9-2011
Gerente Geral de Cobrança at Grupo MC Global

Education

1996 - 1998
Pós-Graduação from ESPM Escola Superior de Propaganda e Marketing
1990 - 1994
Bacharel from Universidade Presbiteriana Mackenzie

More Information

Social Presence :

Prographics :

Exp : 23 Location : Santo André, São Paulo, Brazil Job Level : N/A Designation : Diretor de operações at SISCOM
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Insights For Selling To Marcelo

During A Call Or A Meeting

DO's

  • Share as much information as possible regarding your product
  • Emphasise more on facts and measurable benefits
  • Tell them that you will come back if you don’t have a good answer for a question

DONT's

  • Don’t try to be too friendly or informal with them
  • Don’t depend too much on anecdotal evidence, it reduces their confidence
  • Avoid rushing them, be polite and patient

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Marcelo is

  • Confidence that the product provides ROI, effective pricing and process adherence matter the most to them.

  • Will you ever get a clear answer from Marcelo

  • It doesn’t come naturally to them but they can say no if they are not convinced.

Insights For Deal Planning

    How fast (or slow) will Marcelo move?

  • They can move at a reasonable pace while making their decisions if they have the necessary information.

  • Can Marcelo take some risk or not?

  • If they believe that they have analyzed the situation well, they can take a little risk.

You And Marcelo

Personality Compatibility


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