Marcelo Villagra Torres

Examiner
DISC Type : sc

Gerente de Operaciones at Banco de Chile

Santiago, Santiago Metropolitan Region, Chile

Overview

Marcelo Villagra Torres is a seasoned operations leader at Banco de Chile, with a background as an Auditor Accountant. He has progressed through various management roles, overseeing operational control, regulatory reporting, and treasury functions. His experience extends to post-sales management and fraud prevention, demonstrating a versatile skill set in banking operations.

He has an interest in enterprise technology and professional services, following companies like SAP and Deloitte.

Personality Overview

Late Adopter

Tough To Convince

Status Quo Seeker

They do not like taking risks at all and go for proven options in the end.  They tend to be clear about their needs and limitations and are unlikely to promise too much. They are always well-planned and adopt a systematic approach.

Topics They Care About

Fraud Prevention
Previously held the role of Manager of After-Sales and Fraud Prevention, indicating a strong focus on transaction security and customer protection.
Operational Control
His career includes roles focused on operational and accounting control for all of the bank's products, highlighting deep expertise in internal processes.
Regulatory Compliance
Was responsible for preparing normative reports for the SBIF, showing experience with financial authority regulations.

Media Appearances

Marcelo has no verified media appearances

Work History

11-2024
Gerente de Operaciones at Banco de Chile
6-2019
Subgerente Control Operacional y Contable at Banco de Chile
6-2018
Subgerente Control Operacional y Normativo at Banco de Chile
Jefe de Canje at Citibank

Education

1998 - 2002
Contador Auditor from Institución de Educación Superior

More Information

Social Presence :

Prographics :

Exp : 7 Location : Santiago, Santiago Metropolitan Region, Chile Job Level : N/A Designation : Gerente de Operaciones at Banco de Chile
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Insights For Selling To Marcelo

During A Call Or A Meeting

DO's

  • Be firm in your communication and stay in control
  • First of all, focus on building their confidence by sharing examples, case studies etc.
  • Expect them to be slow and cautious, encourage them to ask more questions

DONT's

  • Don't be very accepting if that is your natural style, stay firm
  • Don't push them too hard to make fast decisions, give them time
  • Don't rely on relationship building even if they act pleasantly

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Marcelo is

  • Proof of usage by others in the industry, case studies showing ROI are likely to work the best with them.
  • Will you ever get a clear answer from Marcelo

  • Often, they don't say no, or keep going about it in circles.

Insights For Deal Planning

    How fast (or slow) will Marcelo move?

  • They are some of the slowest movers and take their time reaching decisions.
  • Can Marcelo take some risk or not?

  • They have very low acceptance of risk even if they do not say it directly.

You And Marcelo

Personality Compatibility


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