Marcio Marques

Examiner
DISC Type : cs

Superintendente de Sinistros de Automóvel at Allianz Brasil

Rio de Janeiro, Rio de Janeiro, Brazil

Overview

Marcio Marques is the Claims Superintendent at Allianz Brasil, specializing in managing large-scale insurance operations. He has a strong background in leading teams, strategic planning, and enhancing the customer journey. He holds a post-graduate MBA from Ibmec.

Marcio is deeply proud of his team and company, often expressing his gratitude and celebrating collective achievements. He is committed to continuous learning, recently completing a course on Generative AI for business leaders to stay ahead of industry trends.

In 2024, Marcio received the "Excellence in Customer Service" award, highlighting his teams outstanding commitment and empathy.

Personality Overview

Unexpressive

Process Oriented

Tough To Convince

They are heavily focused on quality and prefer doing things the right way, even if it takes time.  Being observant comes to them naturally. They tend to have clarity about their needs and constraints, and are unlikely to over-promise.

Topics They Care About

Customer Experience
He is responsible for the operational part of the customer journey and recently won an internal award for excellence in customer service.
Team Leadership
His profile highlights his ability to build strong, engaged teams, and he publicly celebrates his team's successes, calling them his "Time de Ouro" (Golden Team).
Generative AI
He recently completed a course on "Generative AI for Business Leaders, " showing a clear interest in applying new technologies to business strategy.

Media Appearances

Marcio has no verified media appearances

Work History

11-1988
Superintendente de Sinistros de Automóvel at Allianz Brasil

Education

Pós-graduação Lato Sensu - MBA from Ibmec

More Information

Social Presence :

Prographics :

Exp : 37 Location : Rio de Janeiro, Rio de Janeiro, Brazil Job Level : N/A Designation : Superintendente de Sinistros de Automóvel at Allianz Brasil
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Insights For Selling To Marcio

During A Call Or A Meeting

DO's

  • Ask them which other stakeholders would be important for this purchase decision
  • Spend time addressing concerns around risk and change, they will have them even if they don't express them
  • First of all, focus on building their confidence by sharing examples, case studies etc.

DONT's

  • Don't rely on relationship building even if they act pleasantly
  • Avoid getting into storytelling mode, especially when they ask specific questions
  • Don't be very accepting if that is your natural style, stay firm

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Marcio is

  • For them, low risk and acceptance by others are very important, followed by proof of ROI.
  • Will you ever get a clear answer from Marcio

  • They don’t say no often, they push out the decisions or keep going around in circles.

Insights For Deal Planning

    How fast (or slow) will Marcio move?

  • They do not like to take decisions in a hurry, so they could be slow in making their mind up.
  • Can Marcio take some risk or not?

  • They are low on risk-appetite and prefer to make informed decisions.

You And Marcio

Personality Compatibility


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