Marcos Miguel

Evaluator
DISC Type : sdc

Head of Customer Support at QOVES

Talisay, Central Visayas, Philippines

Overview

Marcos has no verified overview

Personality Overview

Thorough Evaluator

Fast But Analytical

Hard To Convince

They focus on the results, but can still be quite procedural and analytical about how to get there  They have a unique set of diverse traits where they are decisive and methodical but can sometimes be extra cautious and skeptical They are not very likely to become strong advocates of your product or service

Topics They Care About

Marcos has no verified topics they care about

Media Appearances

Marcos has no verified media appearances

Work History

10-2025
Head of Customer Support at QOVES
2-2023 - 7-2025
Operations Manager at Microsoft 365 Freelance Program | Upwork Top Rated Plus at Microsoft
7-2021 - 7-2023
POD Lead | Microsoft 365 Consumer | Upwork Top Rated at Microsoft
7-2020 - 7-2021
Ambassador | Consumer M365 Family Support at Microsoft
10-2018 - 12-2019
Technical Support Specialist at Amazon

Education

Bachelor of Arts in English from Ateneo de Zamboanga University

More Information

Social Presence :

Prographics :

Exp : 11 Location : Talisay, Central Visayas, Philippines Job Level : Mid-senior Designation : Head of Customer Support at QOVES
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Insights For Selling To Marcos

During A Call Or A Meeting

DO's

  • Keep a professional, business-like approach; especially if you tend to get informal quickly
  • Showcase how you can impact results but also make sure that you share detailed information too
  • Showcase your competitive superiority clearly when possible or address it at the minimum

DONT's

  • Don’t focus on relationship, focus purely on the merit of your product
  • Avoid too much small talk, just a few formal pleasantries should be fine
  • Avoid making strong statements, instead invite them to agree with you by asking them questions

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Marcos is

  • ROI matters the most to them, followed by process and finally proof of results
  • Will you ever get a clear answer from Marcos

  • They might hesitate a little, but will go ahead and say no when necessary (or asked)

Insights For Deal Planning

    How fast (or slow) will Marcos move?

  • They are unlikely to move very fast, especially when it comes to new products or services
  • Can Marcos take some risk or not?

  • They have relatively low risk-appetite and are not very likely to go for something unproven and risky

You And Marcos

Personality Compatibility


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