Marcos Rodrigues in

Marcos Rodrigues

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Operational Director at Teleperformance
📍 São Paulo, São Paulo, Brazil

Marcos Rodrigues is a senior executive with over 25 years of experience leading customer experience, sales, and operations for major companies like Teleperformance and Atento. He specializes in process efficiency and business growth, holding an MBA from Fundação Getulio Vargas.

He is passionate about fostering team synergy and celebrating collective success, frequently recognizing his teams achievements publicly. His values are also reflected in his support for corporate social responsibility, such as organizing donations for local communities in need.

At a previous directorship, he was responsible for the operational execution of a team of approximately 5, 000 employees.

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Experience
18 Years
Current Role
Operational Director
Job Level
Mid-senior
Location
São Paulo, São Paulo, Brazil
Personality Overview

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Communication Style
Decision Approach
Work Preference

Behavioral traits and communication patterns that shape how this person evaluates opportunities, builds trust, and makes decisions in professional settings.

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Priorities

Topics Marcos cares about

Large-Scale Operations
Has a history of managing vast teams, including overseeing 5, 000 employees and operations with a 52% contribution margin at Atento.
Team Recognition
His public posts consistently celebrate team milestones and individual contributions, showing he values employee morale and a positive work environment.
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Career

Work history

11-2019
Operational Director
Teleperformance
2-2016 - 11-2019
Customer Relationship Senior Manager
Sage
3-2010 - 10-2015
Customer Relationship & Operations Director
Atento
4-2006 - 9-2009
Customer Relationship & Distribution Director
Valor Econômico
Strategic Planning Senior Manager
NET
In the press

Media appearances

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Education
2007 - 2010
Master of Business Administration (MBA)
FGV - Fundação Getulio Vargas
1994 - 1998
Business Administration Degree
Universidade São Judas Tadeu
Social presence
in
Behavioral profile

DISC profile (public)

DISC behavioral profile

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