Marcus E.

Judge
DISC Type : Dc

Director of Engineering at Twilio

San Francisco Bay Area, United States

Overview

Marcus is a technical leader with over 15 years of experience, currently serving as Director of Engineering for Twilios Customer Data Platform. He leads the Segment Audiences & Journeys team, focusing on warehouse-centric data solutions. People who have worked with him describe him as brilliant, responsible, and having great product vision.

He has a demonstrated interest in global cultures, having attended an international Chinese language program at National Taiwan University. A past recommendation highlights his passion for using technology to drive social change, showcased during his work designing the architecture for a non-profit organization.

Unique fact: Marcus is a co-inventor on multiple patents, including one for identifying topics in text using a semantic-based approach.

Personality Overview

Features Driven

Generally Skeptic

Objective Thinker

They like to stay in control of the negotiation or defining of the terms.  They prefer to move quickly, and expect the same from others. They put a lot of effort into ensuring personal success.

Topics They Care About

Customer Data Platforms
He leads the Twilio Segment CDP team, helping companies leverage advanced audience targeting and build warehouse-centric data strategies.
Data Warehouse Integration
His team's recent work includes deep integrations and certifications with data warehouses like Snowflake and Redshift to unlock customer data for marketers.
Engineering Team Building
He frequently posts about hiring strong full-stack engineers for his team, indicating a focus on growing and developing engineering talent.

Media Appearances

Marcus has no verified media appearances

Work History

9-2022
Director of Engineering at Twilio
9-2021 - 9-2022
Senior Engineering Manager at Twilio
11-2020 - 9-2021
Engineering Manager at Twilio
9-2022
Director of Engineering at Segment
9-2021 - 9-2022
Senior Engineering Manager at Segment

Education

2003 - 2007
BS from University of Illinois Urbana-Champaign
2005 - 2005
International Chinese Language Program from National Taiwan University

More Information

Social Presence :

Prographics :

Exp : 16 Location : San Francisco Bay Area, United States Job Level : Mid-senior Designation : Director of Engineering at Twilio
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Insights For Selling To Marcus

During A Call Or A Meeting

DO's

  • Hold your ground without indulging in one-upmanship
  • Refer to testimonials from well-known industry leaders
  • Make sure that you circle back fast on any action items, it wins their trust

DONT's

  • Don’t focus on process and rules, give the impression of being a ‘gets it done’ person
  • Don't try too hard to forge relationships with them
  • Do not back off when challenged, respond with a confident, objective answer instead

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Marcus is

  • Confidence in impact is paramount to them, followed by a sense of achievement and ROI.
  • Will you ever get a clear answer from Marcus

  • If they decide not to go ahead, they will say no without hesitation.

Insights For Deal Planning

    How fast (or slow) will Marcus move?

  • If convinced, they can reach decisions quite fast.
  • Can Marcus take some risk or not?

  • They do not shy away from taking risks, but can be quite binary about them.

You And Marcus

Personality Compatibility


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