Maria Luisa Santos Parreira Soares Monteiro
Login to view DISC.Maria Luisa is a global leader in digital customer experience at Johnson & Johnson, leveraging an extensive background in customer collaboration and supply chain management. Her expertise is supported by certifications in APICS and Lean Six Sigma, and an education in Strategic Business Management from FGV.
She has a proven track record of enhancing customer relationships, having previously managed customer feedback and Net Promoter Score (NPS) programs to drive process improvements at Monsanto.
Unique fact: Maria Luisa is a certified Change Management professional through Prosci, specializing in guiding organizational transitions.
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