Mariana De Abreu Uvo in

Mariana De Abreu Uvo

Observer · DISC type ic
Head de Operações de Atendimento at Neon
📍 São Paulo, São Paulo, Brazil

Mariana is the Head of Customer Operations at Neon, specializing in organizational transformation and technology solution implementation. She brings expertise in project management and strategic customer service.

Mariana has a strong background in production engineering and a postgraduate degree from COPPEAD UFRJ, demonstrating a commitment to continuous learning.

People often call her inspiring, organized, analytical, and a strategic leader.

Read the full overview →
Experience
13 Years
Current Role
Head de Operações de Atendimento
Location
São Paulo, São Paulo, Brazil
Personality Overview

How Mariana shows up

Curious
Example Seeker
Value Driven

They often ask many questions and rely heavily on information and documentation. They can sound friendly and charming but can quickly change gears to become inquisitive and probing. They are generally good communicators and can be hard to convince.

Priorities

Topics Mariana cares about

Customer Operations Strategy
As Head of Customer Operations at Neon, she is deeply involved in defining and implementing strategic initiatives for customer service.
Organizational Transformation
Her past roles at EloGroup as a Project Manager and Consultant focused on projects involving organizational transformation.
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Career

Work history

4-2023
Head de Operações de Atendimento
Neon
9-2019 - 3-2023
Gerente de Estratégia de Atendimento
Neon
3-2018 - 8-2019
Gerente de Projetos
EloGroup
3-2012 - 2-2018
Consultora de Projetos
EloGroup
In the press

Media appearances

No media yetWe could not find public media appearances for this person.
Education
2015 - 2015
Pós Graduação
COPPEAD UFRJ
2009 - 2014
Engenharia de Produção
UERJ
Social presence
in
Behavioral profile

DISC profile (public)

i

Influence (I)

Influence (I) reflects the degree to which a person prefers to work by influencing or persuading others. Those scoring high tend to be people oriented, motivated by social recognition and building relationships.

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