Mariana De Abreu Uvo in

Mariana De Abreu Uvo

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Head de Operações de Atendimento at Neon
📍 São Paulo, São Paulo, Brazil

Mariana is the Head of Customer Operations at Neon, specializing in organizational transformation and technology solution implementation. She brings expertise in project management and strategic customer service.

Mariana has a strong background in production engineering and a postgraduate degree from COPPEAD UFRJ, demonstrating a commitment to continuous learning.

People often call her inspiring, organized, analytical, and a strategic leader.

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Experience
13 Years
Current Role
Head de Operações de Atendimento
Location
São Paulo, São Paulo, Brazil
Personality Overview

How Mariana shows up

Communication Style
Decision Approach
Work Preference

Behavioral traits and communication patterns that shape how this person evaluates opportunities, builds trust, and makes decisions in professional settings.

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Priorities

Topics Mariana cares about

Customer Operations Strategy
As Head of Customer Operations at Neon, she is deeply involved in defining and implementing strategic initiatives for customer service.
Organizational Transformation
Her past roles at EloGroup as a Project Manager and Consultant focused on projects involving organizational transformation.
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Career

Work history

4-2023
Head de Operações de Atendimento
Neon
9-2019 - 3-2023
Gerente de Estratégia de Atendimento
Neon
3-2018 - 8-2019
Gerente de Projetos
EloGroup
3-2012 - 2-2018
Consultora de Projetos
EloGroup
In the press

Media appearances

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Education
2015 - 2015
Pós Graduação
COPPEAD UFRJ
2009 - 2014
Engenharia de Produção
UERJ
Social presence
in
Behavioral profile

DISC profile (public)

DISC behavioral profile

Dominance, influence, steadiness, and calculativeness scores with guidance on how this person prefers to communicate and decide.

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