Marika Fiorini in

Marika Fiorini

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Chief Customer Officer at Macquarie Technology Group
📍 Greater Melbourne Area, Australia

Marika Fiorini is the Chief Customer Officer at Macquarie Technology Group, a seasoned executive with over 18 years of experience in the telecommunications industry. She has a strong track record in sales leadership and has been instrumental in four industry mergers while building multiple sales divisions from inception.

Upon her promotion to CCO, colleagues noted that Marika encourages people to follow their passions, describing her as having a supportive, "can-do" attitude in her engagement with customers and partners. She is focused on fostering career development and a collaborative culture within her team.

She built the Wholesale and Channel divisions from the ground up at both Amcom and PowerTel.

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Experience
24 Years
Current Role
Chief Customer Officer
Job Level
Leadership
Location
Greater Melbourne Area, Australia
Personality Overview

How Marika shows up

Communication Style
Decision Approach
Work Preference

Behavioral traits and communication patterns that shape how this person evaluates opportunities, builds trust, and makes decisions in professional settings.

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Priorities

Topics Marika cares about

Customer Experience
As Chief Customer Officer, her role centers on customer engagement and service, which she has described as an "obsession" and a key differentiator.
SD-WAN Leadership
Actively promotes her company's position as the first to market and the undisputed leader in SD-WAN network technology in Australia.
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Career

Work history

2-2023
Chief Customer Officer
Macquarie Technology Group
1-2016 - 2-2023
State Manager, Victoria/Tasmania/South Australia
Macquarie Technology Group
8-2008 - 10-2015
Group Executive - Carriers and Wholesale Sales
Amcom
Sales Manager - Victoria
Uecomm
11-1999 - 7-2006
GM Wholesale Southern Region
Powertel Ltd
In the press

Media appearances

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Education

Marika has no verified education history

Social presence
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Behavioral profile

DISC profile (public)

DISC behavioral profile

Dominance, influence, steadiness, and calculativeness scores with guidance on how this person prefers to communicate and decide.

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