Joshua Powe

Go-getter
DISC Type : d

Business & Relationship Lead at Chick-fil-A Corporate Support Center

Atlanta Metropolitan Area, United States

Overview

Joshua Powe is a global operations leader with a background in the aviation industry at companies like Delta Air Lines and JetBlue. Now a Business & Relationship Lead at Chick-fil-A, he specializes in enhancing customer experience, driving revenue growth, and building high-performance teams. He holds a B. S. in Business Administration from Embry-Riddle Aeronautical University.

There is no publicly available information regarding Joshuas personal life or hobbies.

His career path shows a unique transition from leading complex airline operations to a corporate role at a major quick-service restaurant brand.

Personality Overview

Challenger

Self-Confident

Decisive

They don’t always try to control the conversation but neither do they like yielding it fully.  They can be nudged to make faster decisions by offering what they value. They respond well to confident salespeople.

Topics They Care About

Customer Experience
He has a proven track record of elevating service delivery and established a Service Excellence organization at Delta Air Lines to improve the customer journey.
Operational Leadership
Managed large-scale, complex airport operations for both Delta and JetBlue, overseeing hundreds of daily flights and leading teams of up to 1, 000 employees.
Team Building
His professional summary and social posts emphasize building and mobilizing high-performance teams to deliver world-class service and drive innovation.

Media Appearances

Joshua has no verified media appearances

Work History

8-2024
Business & Relationship Lead at Chick-fil-A Corporate Support Center
11-2019 - 6-2024
Director Customer Experience at Delta Air Lines
2-2017 - 11-2019
Director Airport Operations - JFK at Delta Air Lines
9-2014 - 2-2017
General Manager Airport Operations at JetBlue Airways
3-2010 - 9-2014
Manager Route Planning at JetBlue Airways

Education

Bachelor of Science in Business Administration from Embry-Riddle Aeronautical University

More Information

Social Presence :

Prographics :

Exp : 17 Location : Atlanta Metropolitan Area, United States Job Level : Mid-senior Designation : Business & Relationship Lead at Chick-fil-A Corporate Support Center
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Insights For Selling To Joshua

During A Call Or A Meeting

DO's

  • Highlight the competitive differentiation of your product
  • Make sure that you you respond to any queries from them quickly
  • Stress on the business value that your product offers

DONT's

  • Don't try too hard to get friendly, let it happen with time
  • Avoid repeating yourself or making generalizations
  • Don’t expect them to change their mind quickly if they say no once

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Joshua is

  • Confidence in the product plays an important role, followed by powerful testimonials.
  • Will you ever get a clear answer from Joshua

  • They might hesitate a little, but they will say no if they are not convinced.

Insights For Deal Planning

    How fast (or slow) will Joshua move?

  • They are neither the fastest decision makers nor the slowest.
  • Can Joshua take some risk or not?

  • Once they have analyzed the pros and cons, they can take some risks.

You And Joshua

Personality Compatibility


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