Mariko N. in

Mariko N.

Sr. Director, Digital Services, Digital Customer Experience at Genentech
📍 San Francisco, California, United States

An accomplished leader with nearly 17 years of experience at Genentech, Mariko specialized in digital customer experiences. She led diverse teams across digital services, analytics, and technology, driving significant contributions to the customer journey. She holds a Bachelor of Commerce from McGill University.

After a long and successful tenure, Mariko recently decided to step away from her career to dedicate time to her family. This significant life change highlights a prioritization of personal commitments after years of professional dedication.

She recently left her senior director role at Genentech after almost 17 years to focus on her family.

Read the full overview →
Experience
18 Years
Current Role
Sr. Director, Digital Services, Digital Customer Experience
Location
San Francisco, California, United States
Personality Overview
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Priorities

Topics Mariko cares about

Digital Customer Experience
As Sr. Director, she led a team of digital experts to maximize contributions to the Genentech customer experience.
Data & Platforms
Previously held the role of Associate Director for Data & Platforms within the Digital Customer Experience team at Genentech.
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Career

Work history

4-2020 - 9-2022
Sr. Director, Digital Services, Digital Customer Experience
Genentech
7-2018 - 4-2020
Associate Director, Data & Platforms, Digital Customer Experience
Genentech
4-2010 - 7-2018
Principal Manager - Interactive Portfolio Analytics
Genentech
9-2001 - 9-2005
Senior Programmer/Analyst
Fujitsu Computer Systems
9-1999 - 9-2001
Consultant Programmer
Fujitsu Computer Systems
In the press

Media appearances

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Education
Bachelor of Commerce
McGill University
Social presence
in

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