An accomplished leader with nearly 17 years of experience at Genentech, Mariko specialized in digital customer experiences. She led diverse teams across digital services, analytics, and technology, driving significant contributions to the customer journey. She holds a Bachelor of Commerce from McGill University.
After a long and successful tenure, Mariko recently decided to step away from her career to dedicate time to her family. This significant life change highlights a prioritization of personal commitments after years of professional dedication.
She recently left her senior director role at Genentech after almost 17 years to focus on her family.
Mariko N.
Sr. Director, Digital Services, Digital Customer Experience at Genentech
San Francisco, California, United States
Overview
Topics They Care About
Digital Customer Experience
As Sr. Director, she led a team of digital experts to maximize contributions to the Genentech customer experience.
Data & Platforms
Previously held the role of Associate Director for Data & Platforms within the Digital Customer Experience team at Genentech.
Work-Life Balance
She recently left a 17-year career at a single company specifically to take time for her family.
Media Appearances
Mariko has no verified media appearances
Work History
4-2020 - 9-2022
Sr. Director, Digital Services, Digital Customer Experience at Genentech
7-2018 - 4-2020
Associate Director, Data & Platforms, Digital Customer Experience at Genentech
4-2010 - 7-2018
Principal Manager - Interactive Portfolio Analytics at Genentech
9-2001 - 9-2005
Senior Programmer/Analyst at Fujitsu Computer Systems
9-1999 - 9-2001
Consultant Programmer at Fujitsu Computer Systems
Education
Bachelor of Commerce from McGill University
More Information
Social Presence :
Prographics :
Exp : 18
Location : San Francisco, California, United States
Job Level : N/A
Designation : Sr. Director, Digital Services, Digital Customer Experience at Genentech
