Mariléia Picolli da Costa in

Mariléia Picolli da Costa

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Head of IT Operations | Executive Manager at AI/R
📍 Porto Alegre, Rio Grande do Sul, Brazil

Mariléia Picolli da Costa is the Head of IT Operations at AI/R, leading dual technology delivery operations for Enterprise and SMB clients across North America. With over 20 years of experience, she manages 50+ tech professionals, specializing in GenAI and AWS solutions. Colleagues describe her as organized, disciplined, and an inspiring leader.

She has a rich global perspective, having taken a planned 16-month career break to relocate with her family to the Netherlands and immerse them in a new culture. This experience underscores her adaptability and appreciation for diverse lifestyles. She values continuous learning and in-person connection to build strong teams.

Unique fact: She strategically paused her career for 16 months to fulfill a personal and family goal of living abroad in the Netherlands.

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Experience
5 Years
Current Role
Head of IT Operations | Executive Manager
Job Level
Mid-senior
Location
Porto Alegre, Rio Grande do Sul, Brazil
Personality Overview

How Mariléia shows up

Communication Style
Decision Approach
Work Preference

Behavioral traits and communication patterns that shape how this person evaluates opportunities, builds trust, and makes decisions in professional settings.

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Priorities

Topics Mariléia cares about

GenAI & AWS
Her current role is heavily focused on strategy and delivery of Generative AI and AWS solutions for both enterprise and startup clients.
Agile Methodologies
She holds five SAFe certifications, including Lean Portfolio Manager, demonstrating a deep commitment to connecting strategy with agile execution.
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Career

Work history

7-2025
Head of IT Operations | Executive Manager
AI/R
5-2024 - 6-2025
Operations Manager
Compass.uol
8-2022 - 11-2023
Relocation
Career Break
3-2022 - 7-2022
Value Stream Leader
PagoNxt (a Santander company)
3-2020 - 3-2022
Program Manager
PagoNxt (a Santander company)
In the press

Media appearances

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Education
9-2019 - 10-2019
English for Effective Communication
University of Toronto
11-2019 - 11-2019
English for Business Communication
University of Toronto
Social presence
in
Behavioral profile

DISC profile (public)

DISC behavioral profile

Dominance, influence, steadiness, and calculativeness scores with guidance on how this person prefers to communicate and decide.

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