Mario España in

Mario España

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Managing Partner at Citius Services
📍 Guatemala City, Guatemala, Guatemala

Mario España is a seasoned leader with over 20 years of experience in AI-driven enterprise transformation and operating model redesign for major companies across North America and LATAM. An Industrial Engineer with an MBA, colleagues describe him as committed, analytical, and visionary.

Mario is fluently bilingual, frequently sharing insights on leadership and technology in both English and Spanish, reflecting his deep professional focus on bridging business cultures across the Americas. He is passionate about how technology can empower teams and create new opportunities.

Unique fact: Earlier in his career, he served as Guatemalas Investment Promotion Director, where he managed a $129M foreign direct investment portfolio.

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Experience
19 Years
Current Role
Managing Partner
Location
Guatemala City, Guatemala, Guatemala
Personality Overview

How Mario shows up

Communication Style
Decision Approach
Work Preference

Behavioral traits and communication patterns that shape how this person evaluates opportunities, builds trust, and makes decisions in professional settings.

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Priorities

Topics Mario cares about

AI Transformation
Advises C-suite leaders on AI adoption, governance, and readiness. His entire professional focus is on translating AI strategy into measurable business outcomes.
Operating Model Design
Specializes in redesigning workflows, processes, and roles to help companies modernize their service delivery and capture value from new technologies.
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Career

Work history

1-2008
Managing Partner
Citius Services
6-2022 - 4-2025
Director, Strategy & Business Transformation
Genpact
8-2014 - 6-2022
Senior Manager, Strategy & Transformation
Genpact
11-2010 - 3-2013
Business Development Manager / Account General Manager
TELUS Digital
7-2009 - 11-2010
Investment Promotion Director
Guatemala Trade & Investment
In the press

Media appearances

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Education
2014 - 5-2017
ACTON MBA in Entrepreneurship
Universidad Francisco Marroquín
1998 - 2000
Industrial Engineering
Universidad Americana (UAM)
Social presence
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Behavioral profile

DISC profile (public)

DISC behavioral profile

Dominance, influence, steadiness, and calculativeness scores with guidance on how this person prefers to communicate and decide.

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