Mario España

Sharpshooter
DISC Type : CD

Managing Partner at Citius Services

Guatemala City, Guatemala, Guatemala

Overview

Mario España is a seasoned leader with over 20 years of experience in AI-driven enterprise transformation and operating model redesign for major companies across North America and LATAM. An Industrial Engineer with an MBA, colleagues describe him as committed, analytical, and visionary.

Mario is fluently bilingual, frequently sharing insights on leadership and technology in both English and Spanish, reflecting his deep professional focus on bridging business cultures across the Americas. He is passionate about how technology can empower teams and create new opportunities.

Unique fact: Earlier in his career, he served as Guatemalas Investment Promotion Director, where he managed a $129M foreign direct investment portfolio.

Personality Overview

Rigorous & Demanding

ROI Driven

Precise But Practical

They prefer to be the ones controlling the conversation or defining the terms.  They are not always relationship oriented. They respond better to strong and respectful interactions.

Topics They Care About

AI Transformation
Advises C-suite leaders on AI adoption, governance, and readiness. His entire professional focus is on translating AI strategy into measurable business outcomes.
Operating Model Design
Specializes in redesigning workflows, processes, and roles to help companies modernize their service delivery and capture value from new technologies.
Leadership & Culture
Writes about the importance of promoting the right people to build a strong culture and believes leaders should be deeply integrated into their teams.

Media Appearances

Mario has no verified media appearances

Work History

1-2008
Managing Partner at Citius Services
6-2022 - 4-2025
Director, Strategy & Business Transformation at Genpact
8-2014 - 6-2022
Senior Manager, Strategy & Transformation at Genpact
11-2010 - 3-2013
Business Development Manager / Account General Manager at TELUS Digital
7-2009 - 11-2010
Investment Promotion Director at Guatemala Trade & Investment

Education

2014 - 5-2017
ACTON MBA in Entrepreneurship from Universidad Francisco Marroquín
1998 - 2000
Industrial Engineering from Universidad Americana (UAM)

More Information

Social Presence :

Prographics :

Exp : 19 Location : Guatemala City, Guatemala, Guatemala Job Level : N/A Designation : Managing Partner at Citius Services
URL has been copied!

Insights For Selling To Mario

During A Call Or A Meeting

DO's

  • Speak about competitive differentiation that your product offers
  • Get to the point quickly instead of spending time doing small talk
  • Help them weigh the risks by sharing objective proof points without becoming too analytical

DONT's

  • Avoid being a storyteller and don’t try to oversell
  • Don't try too hard to forge relationships with them
  • Do not hesitate from asking counter questions, just avoid challenging their authority

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Mario is

  • Conviction around the impact matters the most to them, followed by a sense of achievement and ROI.
  • Will you ever get a clear answer from Mario

  • If they decide not to use your product, they will say no clearly.

Insights For Deal Planning

    How fast (or slow) will Mario move?

  • They can reach decisions fairly quickly if they are convinced.
  • Can Mario take some risk or not?

  • They don’t mind risks but can be quite binary about them.

You And Mario

Personality Compatibility


More Profiles

Discover additional public profiles from our index.

Search more profiles

Looking for someone else? Search here for anyone.

Or visit Humantic AI to know more.