Mark B. Litrenta, CCM

Enigma
DISC Type : cid

General Manager at Trenton Country Club

Philadelphia, Pennsylvania, United States

Overview

Mark is the General Manager at Trenton Country Club and a Certified Club Manager with a background in accounting from Towson University. His career is defined by leading multi-million dollar private clubs, where he focuses on growing revenue, managing P&L, and executing major capital projects while building service-obsessed teams.

Outside of work, Mark is a proud father, having recently celebrated his sons selection as a Fulbright scholar. Described by colleagues as an insightful and inspiring mentor, he has also contributed to his community by serving on a search committee for a private schools Head of School.

He has a track record of successfully spearheading multi-million dollar clubhouse renovations, bringing them in on-time and on-budget.

Personality Overview

Persuasive & Assertive

Challenger

Hard To Convince

They are generally strong communicators and are not easy to convince.  They are likely to ask many questions and look heavily for supporting proof as well as information. They can sound friendly and charming but can quickly change gears to become inquisitive and probing

Topics They Care About

Club Capital Projects
He has successfully led multi-million dollar clubhouse builds and renovations, including a $5M project, highlighting his expertise in large-scale strategic execution.
Hospitality Excellence
A core part of his leadership philosophy is developing a "service-obsessed" staff to consistently deliver outstanding guest experiences and surpass organizational goals.
Team Mentorship
He is seen as an inspiring mentor who has been a key influence in the careers of others within the hospitality industry.

Media Appearances

Mark has no verified media appearances

Work History

4-2024
General Manager at Trenton Country Club
3-2021 - 11-2022
General Manager/COO at Radley Run Country Club
6-2013 - 3-2020
COO at Rolling Green Golf Club
7-2010 - 1-2013
General Manager/COO at Hillendale Country Club
3-2004 - 9-2009
GM/COO at Fountain Head Country Club

Education

Accounting from Towson University

More Information

Social Presence :

Prographics :

Exp : 18 Location : Philadelphia, Pennsylvania, United States Job Level : Senior Designation : General Manager at Trenton Country Club
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Insights For Selling To Mark B.

During A Call Or A Meeting

DO's

  • Be prepared for a mix of questions and inquisitiveness, answer them in the tone in which they have been asked
  • Use phrases like ‘clear evidence’, ‘data-based results’ etc.
  • Use a combination of data as well as stories for your pitch, a ppt might not be necessary

DONT's

  • Avoid making offhand commitments, understand the root of their concerns first
  • Don’t try to rush them into a decision, provide all necessary information first
  • Don’t brush off any concerns, take all questions seriously. They are easily deterred

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Mark B. is

  • Proven value, strong objective evidence are important for them, rapport can impact decisions a little.
  • Will you ever get a clear answer from Mark B.

  • They are practical and friendly, but can give a clear response with a little prodding

Insights For Deal Planning

    How fast (or slow) will Mark B. move?

  • They like to be detailed, so unless they develop strong conviction, they can take their time to arrive at decisions
  • Can Mark B. take some risk or not?

  • They evaluate their decisions systematically and do not take risks that often, unless you can get them to develop strong conviction

You And Mark B.

Personality Compatibility


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