Mark Chaban

Judge
DISC Type : Dc

Corporate Vice President, Commercial Cloud Solutions at Microsoft

Redmond, Washington, United States

Overview

As Corporate Vice President at Microsoft, Mark leads the Commercial Cloud Solutions team, driving customer success through cloud adoption and digital transformation. He is a Certified Information Systems Security Professional (CISSP) with both Masters and Bachelors degrees from the University of Michigan, and colleagues describe him as a great leader with deep technical and business prowess.

Mark has led Microsoft’s Responsible AI work on sensitive use cases since 2017, putting ethical principles into practice.

Personality Overview

Generally Skeptic

Demanding

Fast But Wary

They prefer to move quickly, and expect the same from others.  They respond well to strong and respectful communication. They do not care very much about building rapport or relationships.

Topics They Care About

Responsible AI
He leads Microsoft's Responsible AI work on sensitive use cases, a role he has held since 2017, focusing on putting the company's AI principles into practice.
Cloud Customer Success
His career at Microsoft has consistently focused on leading large teams to maximize customer business value through accelerated adoption of cloud solutions like Azure.
Middle East Tech Growth
He recently delivered a keynote in Riyadh and posted about the timeline for Microsoft’s new datacenter region in Saudi Arabia, highlighting its importance for Vision 2030.

Media Appearances

Thank you to everyone who joined Mark Chaban, Microsoft EMEA Corporate Vice President. Featured in Microsoft Saudi Facebook Page

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A Close Look At Microsoft’s AI with Mark Chaban. Featured in Inc. Arabia

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Work History

11-2024
Corporate Vice President, Commercial Cloud Solutions at Microsoft
2020 - 11-2024
Area, General Manager, CTO, Customer Success & Innovation (Central Europe, South Europe, MEA) at Microsoft
2017
Responsible AI, Sensitive Use Cases Area Leader at Microsoft
2017 - 2020
Area, General Manager, Commerical Solutions Sales Team (STU) at Microsoft
2013 - 2017
Area, General Manager and Education Transformation Leader at Microsoft

Education

Master of Engineering (M.Eng.) from University of Michigan College of Engineering
Bachelor of Science (B.Sc.) from University of Michigan

More Information

Social Presence :

Prographics :

Exp : 30 Location : Redmond, Washington, United States Job Level : Senior Designation : Corporate Vice President, Commercial Cloud Solutions at Microsoft
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Insights For Selling To Mark

During A Call Or A Meeting

DO's

  • Be respectful but crisp
  • Use phrases like ‘it’s your decision’, ‘strategic impact’ etc.
  • Objectively showcase the impact that your product creates

DONT's

  • Avoid being too verbose
  • Don’t be in a rush to invite them for a social meet and greet
  • Don’t focus on process and rules, give the impression of being a ‘gets it done’ person

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Mark is

  • Confidence in impact is paramount to them, followed by a sense of achievement and ROI.
  • Will you ever get a clear answer from Mark

  • If they are not convinced, they will have no hesitation in telling you the same.

Insights For Deal Planning

    How fast (or slow) will Mark move?

  • If convinced, they can reach decisions quite fast.
  • Can Mark take some risk or not?

  • They do not shy away from taking risks, but can be quite binary about them.

You And Mark

Personality Compatibility


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