Billing & Collections Manager at Northern Ireland Water
Maghera, Northern Ireland, United Kingdom
Overview
Mark Collins is a seasoned manager at Northern Ireland Water with a career focused on customer-facing and operational roles. He has progressed through positions in complaints, key account management, and business improvement, culminating in his current leadership role managing the companys billing, revenue, and collections functions.
Topics They Care About
Revenue Management
His current role as Billing, Revenue & Collections Manager demonstrates a clear focus on the financial operations and billing cycles at Northern Ireland Water.
Customer Experience
Previous roles managing Key Accounts and handling the Complaints & Executive Mail Team indicate a strong background in customer satisfaction and relationship management.
Business Improvement
His experience in a dedicated Business Improvement role suggests a professional interest in enhancing operational efficiency and optimizing internal processes.
Media Appearances
Mark has no verified media appearances
Work History
7-2021
Billing & Collections Manager at Northern Ireland Water
12-2020 - 6-2021
Business Improvement at Northern Ireland Water
9-2015 - 12-2020
Key Account Manager at Northern Ireland Water
12-2010 - 9-2015
Complaints & Executive Mail Team at Northern Ireland Water
Education
Mark has no verified education history
More Information
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Exp : 15Location : Maghera, Northern Ireland, United KingdomJob Level : MiddleDesignation : Billing & Collections Manager at Northern Ireland Water