Mark Fawcitt

Inspirer
DISC Type : id

Credit Risk Manager at ScottishPower Energy Retail

United Kingdom

Overview

Mark is the Credit Risk Manager at ScottishPower Energy Retail, where he is responsible for credit risk and collection strategy for both commercial and domestic customers. His background includes marketing analysis and he holds a Bachelor of Laws from Liverpool John Moores University.

He has successfully implemented customer debt segmentation to better understand and manage persistent late payers.

Personality Overview

Confident & Optimistic

Generous

Charming & Persuasive

They usually prefer to drive the conversation.  They measure a product on its merit but can be influenced by strong testimonials. They don’t mind taking a stand if they believe in something.

Topics They Care About

Credit Risk Strategy
Leads credit risk and collection strategy for both commercial and domestic energy retail customers at ScottishPower.
Customer Debt Segmentation
Implemented customer debt segmentation to identify and understand persistent late payers, a key initiative in his role.
Marketing & Data Analysis
His previous role as Marketing Analysis Manager involved creating customer, churn, and value models.

Media Appearances

Mark has no verified media appearances

Work History

5-2007
Credit Risk Manager at ScottishPower Energy Retail
2003 - 2007
Marketing Analysis Manager at ScottishPower

Education

Bachelor of Laws (LLB) from Liverpool John Moores University

More Information

Social Presence :

Prographics :

Exp : 23 Location : United Kingdom Job Level : Middle Designation : Credit Risk Manager at ScottishPower Energy Retail
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Insights For Selling To Mark

During A Call Or A Meeting

DO's

  • Acknowledge their status and position during the conversation
  • Get them to a point where they are ready to bat for your product internally
  • Clearly address the competitive aspects

DONT's

  • Don’t be too verbose or overly friendly; a little bit, however, is fine
  • Avoid focusing only on the product or its ROI, keep building trust subtly
  • Don’t be very informal even if they are being so themselves

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Mark is

  • Confidence in the product’s value is critical, followed by relationship and a sense of achievement.
  • Will you ever get a clear answer from Mark

  • They will not hesitate to say no if they do not develop conviction.

Insights For Deal Planning

    How fast (or slow) will Mark move?

  • If they develop confidence in your product and you, then they can make fast decisions.
  • Can Mark take some risk or not?

  • If necessary, they have the ability to take risky decisions.

You And Mark

Personality Compatibility


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