Mark Ferland

Energizer
DISC Type : I

Area General Manager at The Ritz-Carlton Resorts of Naples

Naples, Florida, United States

Overview

Mark has no verified overview

Personality Overview

Big Picture Person

Imaginative

Informal

They are always positive and upbeat, so take their promises with a pinch of salt.  Unlike C or D types, they are vocal with their opinions but not so much with their questions. They are not always early adopters but can be pursuaded by leveraging strong relationships.

Topics They Care About

Mark has no verified topics they care about

Media Appearances

Mark has no verified media appearances

Work History

12-2021 - 5-2025
Area General Manager at The Ritz-Carlton Resorts of Naples
6-2015 - 11-2021
Market General Manager - The Ritz-Carlton, Key Biscayne & The Ritz-Carlton, Coconut Grove at The Ritz-Carlton Hotel Company, L.L.C.
3-2013 - 6-2015
Executive Vice President, Brands, Sales & Marketing at Pebble Beach Resorts
9-2010 - 6-2013
Area Vice President, South, Caribbean & Latin America Region at The Ritz-Carlton Hotel Company, L.L.C.
10-2006 - 2-2010
General Manager at The Ritz-Carlton Orlando, Grande Lakes

Education

Bachelor of Science - BS from University of Massachusetts Amherst

More Information

Social Presence :

Prographics :

Exp : 17 Location : Naples, Florida, United States Job Level : N/A Designation : Area General Manager at The Ritz-Carlton Resorts of Naples
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Insights For Selling To Mark

During A Call Or A Meeting

DO's

  • Speak enthusiastically with energy, maintain a clear and confident tone
  • Be friendly and entertaining in your conversation
  • Share some stories about how you you have helped people in similar positions succeed

DONT's

  • Avoid overloading them with too much detail
  • Don’t push them to make a decision too fast, let them get comfortable first
  • Avoid ifs and buts, don’t talk too much about the risks etc.

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Mark is

  • Relationship and rapport can play an important role, sometimes more than the other factors.
  • Will you ever get a clear answer from Mark

  • They will probably never say no directly, you have to make that decision yourself.

Insights For Deal Planning

    How fast (or slow) will Mark move?

  • They are not the quickest decision makers, their friendly attitude could be misleading.
  • Can Mark take some risk or not?

  • They can accept limited risks, ones that they think will not impact them personally.

You And Mark

Personality Compatibility


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