Mark George

Commander
DISC Type : D

Regional Enterprise Program Coordinator – North American & Canada Regions at All Covered - IT Managed Services Division of Konica Minolta

Glendale, Arizona, United States

Overview

Mark George is an IT specialist with over 25 years of experience in network, voice, and data communications. He has designed and implemented LAN/WAN infrastructures across diverse industries, including government and law enforcement. He holds a BS in Computer Science from DeVry Institute of Technology.

He demonstrates a strong value for professional relationships and mentorship, as seen in his public appreciation for his colleagues and leaders. His interests extend to industry-leading firms like Deloitte and Unisys, indicating a focus on high-level enterprise solutions and services.

Unique fact: Mark has experience providing comprehensive IT support for a 3, 000+ desktop environment within a high-security state prison.

Personality Overview

Strong-Willed

Very Quick

Candid & Clear

They prefer to be the ones controlling the conversation or defining the terms.  They are not always relationship oriented. They respond well to strong and respectful communication.

Topics They Care About

Customer Success
Recently earned a "Customer Success Foundations Professional Certificate, " showing a current focus on improving client relationships and loyalty.
Enterprise IT Services
Helped build a new team to support major enterprise accounts, defining engagement models and service delivery standards for high-value clients.
Network Infrastructure
His career is founded on supporting complex network environments, with specific expertise in Cisco hardware, SonicWall firewalls, and LAN/WAN architecture.

Media Appearances

Mark has no verified media appearances

Work History

1-2020
Regional Enterprise Program Coordinator – North American & Canada Regions at All Covered - IT Managed Services Division of Konica Minolta
2-2016 - 12-2019
National NOC and Remote Support Center Supervisor - Phoenix at All Covered - IT Managed Services Division of Konica Minolta
4-2012 - 1-2016
Level II Remote Support Engineer at All Covered - IT Managed Services Division of Konica Minolta
Technical Customer Service Technician - Owner at Pacific Communications & Networking
Information Technology Specialist III / Network Specialist I at State of Arizona - Department of Corrections

Education

1986 - 1988
Major BS Computer Science - Minor Accounting from DeVry Institute of Technology - Phoenix
CISCO CCNA (courses in progress.) from Chandler Gilbert Community College

More Information

Social Presence :

Prographics :

Exp : 13 Location : Glendale, Arizona, United States Job Level : Junior Designation : Regional Enterprise Program Coordinator – North American & Canada Regions at All Covered - IT Managed Services Division of Konica Minolta
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Insights For Selling To Mark

During A Call Or A Meeting

DO's

  • Speak about competitive differentiation that your product offers
  • Refer to testimonials from well-known industry leaders
  • Help them weigh the risks by sharing objective proof points without becoming too analytical

DONT's

  • Do not back off when challenged, respond with a confident, objective answer instead
  • Do not hesitate from asking counter questions, just avoid challenging their authority
  • Do not spend too much time focusing on product tech or features

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Mark is

  • Confidence in impact is paramount to them, followed by a sense of achievement and ROI.
  • Will you ever get a clear answer from Mark

  • If they decide not to go ahead, they will say no without hesitation.

Insights For Deal Planning

    How fast (or slow) will Mark move?

  • They can reach decisions fairly quickly if they are convinced.
  • Can Mark take some risk or not?

  • They don’t mind risks but can be quite binary about them.

You And Mark

Personality Compatibility


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