Mark Hancock in

Mark Hancock

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Business Operations Director, Asia-Pacific SaaS Solution Engineering at Oracle
📍 Tokyo, Tokyo, Japan

Mark is a Business Operations Director at Oracle with over 20 years of experience leading teams in the US and Japan. He specializes in strategic planning, GTM design, and driving revenue growth for SaaS solutions, drawing from his MBA at the University of Michigan.

His career demonstrates a deep engagement with cross-cultural business environments, having held significant leadership roles in both the United States and Japan. This international experience is a core theme throughout his professional journey, managing large, diverse teams across the Asia-Pacific region.

He received a Customer Services Leadership Award in 2006 for his strategic work at Teradata.

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Experience
23 Years
Current Role
Business Operations Director, Asia-Pacific SaaS Solution Engineering
Job Level
Mid-senior
Location
Tokyo, Tokyo, Japan
Personality Overview

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Priorities

Topics Mark cares about

SaaS Business Operations
Leads operations for Oracle's 200-person APAC SaaS Solution Engineering unit, focusing on GTM design, process rollout, and performance KPIs.
US-Japan Business
[Predicted] His extensive 20+ year career leading major business units for tech companies in both the US and Japan indicates a deep expertise in cross-cultural dynamics.
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Career

Work history

12-2018
Business Operations Director, Asia-Pacific SaaS Solution Engineering
Oracle
1-2013 - 12-2018
Business Operations Director, Japan Sales and Solution Engineering
Oracle
1-2009 - 1-2013
Sales & Operations Support Manager
Teradata
9-2007 - 1-2009
Senior Consultant
Integra Strategic Transformation Consulting
7-2005 - 9-2007
Service Offer Manager, Customer Services
Teradata
In the press

Media appearances

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Education
2000 - 2002
MBA
University of Michigan
1992 - 1994
Master of Engineering
University of Delaware
Social presence
in
Behavioral profile

DISC profile (public)

DISC behavioral profile

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