Mark Hancock

Energizer
DISC Type : I

Business Operations Director, Asia-Pacific SaaS Solution Engineering at Oracle

Tokyo, Tokyo, Japan

Overview

Mark is a Business Operations Director at Oracle with over 20 years of experience leading teams in the US and Japan. He specializes in strategic planning, GTM design, and driving revenue growth for SaaS solutions, drawing from his MBA at the University of Michigan.

His career demonstrates a deep engagement with cross-cultural business environments, having held significant leadership roles in both the United States and Japan. This international experience is a core theme throughout his professional journey, managing large, diverse teams across the Asia-Pacific region.

He received a Customer Services Leadership Award in 2006 for his strategic work at Teradata.

Personality Overview

Believer

Full Of Energy

Big Picture Person

They are really good at seeing what the long-term impacts of their decisions could be.  Unlike C or D types, they are vocal with their opinions but not so much with their questions. They are always positive and upbeat, so take their promises with a pinch of salt.

Topics They Care About

SaaS Business Operations
Leads operations for Oracle's 200-person APAC SaaS Solution Engineering unit, focusing on GTM design, process rollout, and performance KPIs.
US-Japan Business
[Predicted] His extensive 20+ year career leading major business units for tech companies in both the US and Japan indicates a deep expertise in cross-cultural dynamics.
Profitability Improvement
Focuses on revenue growth and cost control, having previously managed projects to reduce fixed costs and grow managed services sales by 70% at a prior company.

Media Appearances

Mark has no verified media appearances

Work History

12-2018
Business Operations Director, Asia-Pacific SaaS Solution Engineering at Oracle
1-2013 - 12-2018
Business Operations Director, Japan Sales and Solution Engineering at Oracle
1-2009 - 1-2013
Sales & Operations Support Manager at Teradata
9-2007 - 1-2009
Senior Consultant at Integra Strategic Transformation Consulting
7-2005 - 9-2007
Service Offer Manager, Customer Services at Teradata

Education

2000 - 2002
MBA from University of Michigan
1992 - 1994
Master of Engineering from University of Delaware

More Information

Social Presence :

Prographics :

Exp : 23 Location : Tokyo, Tokyo, Japan Job Level : Mid-senior Designation : Business Operations Director, Asia-Pacific SaaS Solution Engineering at Oracle
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Insights For Selling To Mark

During A Call Or A Meeting

DO's

  • Speak enthusiastically with energy, maintain a clear and confident tone
  • Use adjectives like ‘amazing’, ‘coolest’, ‘unbelievable’ etc.
  • Talk about their team and how your product will help them do things better and easier

DONT's

  • Don’t assume a yes just because they have not said no
  • Don’t be too formal, focus on building comfort and trust
  • Avoid overloading them with too much detail

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Mark is

  • Relationship and rapport can play an important role, sometimes more than the other factors.
  • Will you ever get a clear answer from Mark

  • They will probably never say no directly, you have to make that decision yourself.

Insights For Deal Planning

    How fast (or slow) will Mark move?

  • They are not the quickest decision makers, their friendly attitude could be misleading.
  • Can Mark take some risk or not?

  • They can take certain risks that are unlikely to have personal consequences.

You And Mark

Personality Compatibility


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