Mark Liggett

Balancer
DISC Type : S

Account Manager at ABI Document Support Services

Manasquan, New Jersey, United States

Overview

With over two decades of experience, Mark is a sales manager specializing in workers compensation and liability insurance. His expertise lies in client acquisition, relationship management, and market expansion, leveraging strong negotiation and problem-solving skills. He holds a Bachelor of Arts from the University of Tennessee, Knoxville.

Outside of his direct sales role, Mark shows a keen interest in the legal and investigative aspects of the insurance industry, following prominent law firms and attending specialized conferences. He stays engaged with industry developments to better serve his clients.

He has a focused interest in the proceedings of organizations like the New Jersey Special Investigators Association.

Personality Overview

Formal Mannered

Empathetic

Process-Oriented

They are comfortable taking long term decisions.  They like following the process even if it takes time to reach any conclusion. They are courteous and respectful but practical.

Topics They Care About

Worker's Compensation
Has over 20 years of experience specializing in worker's compensation and liability insurance, indicating deep industry knowledge.
Client Management
His career has been built on developing skills in client management, networking, and strengthening long-term professional relationships.
Insurance Investigation
He has expressed interest in attending the NJSIA (New Jersey Special Investigators Association) Conference, suggesting a focus on insurance claims and fraud.

Media Appearances

Mark has no verified media appearances

Work History

5-2025 - 11-2025
Account Manager at ABI Document Support Services
7-2023 - 5-2025
Regional Account Manager at First Managed Care Option, Inc.

Education

1991 - 1995
Bachelor of Arts - BA from University of Tennessee, Knoxville

More Information

Social Presence :

Prographics :

Exp : 2 Location : Manasquan, New Jersey, United States Job Level : N/A Designation : Account Manager at ABI Document Support Services
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Insights For Selling To Mark

During A Call Or A Meeting

DO's

  • Tell them about the outcome and results before talking about the input
  • Be personal and polite and slightly formal
  • Be very observant about how they perceive the risk in the decision

DONT's

  • Skip mentioning details that are confusing
  • Do not sound very transactional, make extra effort to be genuinely interested
  • Don’t push them for a no, take the lack of yes as a no after a certain point

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Mark is

  • What matters the most to them is low risk, adoption by others and proven case studies.
  • Will you ever get a clear answer from Mark

  • They never refuse directly, they push out the decisions or just go quiet.

Insights For Deal Planning

    How fast (or slow) will Mark move?

  • They can be some of the slowest decision makers.
  • Can Mark take some risk or not?

  • They have no risk-appetite and prefer to take safe decisions.

You And Mark

Personality Compatibility


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